Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Strong but thoughtful leadership. It's a fun job. The material can be challenging but people there are invested in pushing creative boundaries.
¿Qué es lo mejor de tu paquéte de compensación?
Unlimited PTO for directors and above
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¿Qué son algunas de las mejores cosas de tu equipo?
fun, engaged, loyal and smart.
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¿Qué fue lo que más te gustó del proceso de entrevista?
my boss who really wanted to know about me.
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¿Qué es lo que más te gusta de tu equipo directivo?
They have really improved their communication. It's very transparent. Clear and bold leadership.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
all hands on deck. People jump in and support each other all the time.
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¿Qué es lo que te hace más feliz en el trabajo?
My co-workers first and foremost -- but also putting out great creative assets that gets people excited.
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