Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
HR or Marketing? Claim Your Free Employer Account
In simple words. My experience has been pleasant. I have received help from my PTLs since it is my first job in the call center.
¿Qué son algunas de las mejores cosas de tu equipo?
Communication, sharing product knowledge union, support.
Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Respect, know how to listen, search for solutions.
Revisión
¿Qué es lo que más te gusta de tu equipo directivo?
The communication, cross-learning in team meetings is very enriching.
Revisión
¿Qué es lo que te hace más feliz en el trabajo?
Time passes quickly despite some customers who do not do the job well.
Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Do not change the compensation schemes since they make me feel that it is so that the goals are not met and that discourages.
Revisión
¿Qué fue lo que más te gustó del proceso de entrevista?
They made me feel comfortable and gave me the required attention. She was not with other activities between the interview. Like answering to some partner and so on. 100% focused on the interview.
Revisión
Other Employee Reviews for Alorica
×