Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Best in class DE&I, CSR and Employee Engagement. Leaders are involved and present. Alorica puts employee and customer first.
¿Qué son algunas de las mejores cosas de tu equipo?
Involved, passionate, engaged, insightful, committed, dedicated, leaders, and respectful
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¿Qué es lo mejor de tu paquéte de compensación?
Very fair compensation plans aligned to clearly outlined goals and outcomes.
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¿Qué fue lo que más te gustó del proceso de entrevista?
Timely - no delays. Focused on the whole person and ethical attributes.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Culture is based on integrity, ethics, morals and focuses on clients, customer and staff alike.
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¿Qué es lo que te hace más feliz en el trabajo?
Challenged; rewarded for outcomes; acknowledged for effort and drive; engaging environment; Employees care about their work.
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¿Qué es lo que más te gusta de tu equipo directivo?
The Leadership Team is engaged and approachable. They are open to all points of view and provide timely feedback and guidance required to drive better outcomes.
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