Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Very fast paced, long hours but a lot of great comradery to support getting answers and projects accomplished.
¿Qué es lo que te hace más feliz en el trabajo?
Comradery and support from work peers
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¿Qué son algunas de las mejores cosas de tu equipo?
Collaborative and always willing to help if they can!
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¿Qué es lo que más te gusta de tu equipo directivo?
Consistent interest to grow the company to be competitive and win.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Reference resources like salary.com to maintain competitive in what's being offered for similar roles by geographic location.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Not always consistent but I see the efforts being made from the Communications team which helps offset some of the other noise happening at a specific group level
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