Alorica – As of when I started up until now I have had positive experiences as well as a couple not so positive but for the most part it was been a great work environment and staff and coworkers are really the best with attitude. There is good work ethic and no bias in my experience. I love it here. | Comparably

Alorica – As of when I started up until now I have had positive experiences as well as a couple not so positive but for the most part it was been a great work environment and staff and coworkers are really the best with attitude. There is good work ethic and no bias in my experience. I love it here.

Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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As of when I started up until now I have had positive experiences as well as a couple not so positive but for the most part it was been a great work environment and staff and coworkers are really the best with attitude. There is good work ethic and no bias in my experience. I love it here.

¿Qué son algunas de las mejores cosas de tu equipo?

Communication! Communication is key and we have it here in our team.

Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

We have options on site and WAH campaigns, the installations are excellent.

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¿Qué fue lo que más te gustó del proceso de entrevista?

Friendly, open to ideas, they were listening to you 100% and acted professionally.

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¿Qué es lo que más te gusta de tu equipo directivo?

My leadership team is top notch. They have the human side and experience while at the same time have the leadership skills when things get rough or complicated.

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¿Qué es lo mejor de tu paquéte de compensación?

The best part is the fondo de ahorro, helps save a percent of your paycheck and at the end of the year it is returned with a matched percentage from the company.

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¿Qué es lo que te hace más feliz en el trabajo?

being able to work and make a difference, the competition also drives me. Seeing my agents happy doing their work while also the look on their happy faces when they receive their incentives for their hard work.

Revisión

Other Employee Reviews for Alorica

¿Qué necesita mejorar el equipo directivo?

Spending time teaching their subordinates how to be successful

Revisión de Liderazgo/Directiva del Departamento de Operaciones · Publicado hace 8 años
¿Qué es lo mejor de tu paquéte de compensación?

fair and rewards operational successes

Revisión de Compensación · Publicado hace 9 años
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

All employees below project management are grossly underpaid.

Revisión de Compensación del Departamento de Operaciones · Publicado hace 9 años
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