Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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The best job I've ever had. The focus they place on employee experience is awesome!
¿Qué es lo que te hace más feliz en el trabajo?
The socializing part of it I like the most.
Revisión
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We are 90% Mexican so we can relate with our culture.
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¿Qué es lo que más te gusta de tu equipo directivo?
They expect for you to eventually grow and they are sincere about it.
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¿Qué son algunas de las mejores cosas de tu equipo?
We are all social and when it comes to work we keep it professional and balanced.
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¿Qué es lo mejor de tu paquéte de compensación?
Food vouchers get you by the week in case you happen to be in a tough spot.
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¿Qué fue lo que más te gustó del proceso de entrevista?
I thought it would be harder but the tests were average, recruitment staff were very kind.
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