Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Some very passionate and competitive leaders want to win and its motivating to work with them -- however the company tends to rely on "human glue" instead of technology to get things done which burdens the teams & makes them more subject to errors
¿Qué es lo mejor de tu paquéte de compensación?
Fair and recognizes my experience in the market
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¿Qué fue lo que más te gustó del proceso de entrevista?
Opportunity to meet with several key leaders in the organization
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¿Qué es lo que te hace más feliz en el trabajo?
ability to support my team and help them grow, learn and succeed
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¿Qué es lo que más te gusta de tu equipo directivo?
wants to win and is seeking ways to grow and develop the company
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¿Qué debe cambiar para mejorar la cultura de la empresa?
market competitive pay, and investment in technology to help ease the burden on various elements of the company
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¿Qué son algunas de las mejores cosas de tu equipo?
People want to grow and learn, they are humble and willing to try new ways to gain competitive advantage
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