Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Alorica is constantly growing, learning, changing and evolving. There are amazing opportunities for growth and development if you have the interest and willingness to put in the effort to get to the next level.
¿Qué es lo mejor de tu paquéte de compensación?
The pay and PTO flexibility
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¿Qué es lo que te hace más feliz en el trabajo?
Knowing I make a positive impact for others each day
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¿Qué fue lo que más te gustó del proceso de entrevista?
Multiple interviewers; allowed for visibility to personalities/style of many in the dept
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¿Qué es lo que más te gusta de tu equipo directivo?
They listen, share insights, and are always open to ideas on how to improve.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The people; outgoing and willing to assist; You can share your honest input/feedback and you see change by mgmt/leadership
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¿Qué son algunas de las mejores cosas de tu equipo?
Open communication; willing to dive in to address time sensitive matters; open to new ideas; flexible and identify/remind for the need to balance work with life/family
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