Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I do not know who really is he, I mean I able to rate my supervisor and her supervisors but not the CEO of Alorica. I really like working at Alorica, my co-workers are very friendly and helpful. But as in many jobs, there are people I don't feel as close to and that's part of life. Thanks!
¿Qué son algunas de las mejores cosas de tu equipo?
They are friendly, funny and helpful.
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¿Qué es lo que te hace más feliz en el trabajo?
That there is a possibility to help others at the same time that I am discovering the best of me.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
In Mexico there are many loopholes in the federal labor law, which does not really regulate outsourcing and work from home. In addition to the payment of taxes is not very clear.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
At the moment, I am working from home. But in the office, everything is positive from the cleanliness to the food, I really liked the free coffee and the snack. The chill room was awesome.
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¿Qué fue lo que más te gustó del proceso de entrevista?
That the interviewer was so nice, she sounded more interested in me than my skills. I mean she made me feel that Alorica was looking for someone like me and not because I was going to be just another number, but a person who they would be looking to take to the highest point of personal development.
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