Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Awesome Team-Oriented Culture! I have worked here for a few years and its incredible to see how we've continued to grow in a positive direction.
¿Qué fue lo que más te gustó del proceso de entrevista?
The Recruiter who helped clarify the process
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¿Qué son algunas de las mejores cosas de tu equipo?
Their flexibility and responsiveness to change in demands.
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¿Qué es lo que te hace más feliz en el trabajo?
When the team comes together to achieve something
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I like that it is nice balance of casual but goal oriented work. Work hard, play hard mentality.
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¿Qué es lo que más te gusta de tu equipo directivo?
They are very easy to communicate with and genuinely want to provide assistance so that the team can succeed.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Goal based bonuses are a concept that should be explored more with non-agent positions. Its difficult to hear about how successful the company has been over the past year and then to receive single digit % raise amounts, especially when it feels like we are doing so well.
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