Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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There are so many employees in Alorica, I think its hard to be in the loop of everything that happens in every site.
¿Qué son algunas de las mejores cosas de tu equipo?
Oriented on results and meeting KPI's
Revisión
¿Qué es lo que más te gusta de tu equipo directivo?
Understanding, hard working, etc etc
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¿Qué es lo que te hace más feliz en el trabajo?
Getting paid of course etc
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Less focus on what they think about you and more focus on results
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I feel like this is one of the worst paid call centers and that most time demands you work.
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