Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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The culture and people are really great. But keeping these great people is hard when Alorica pays below the average wage in my area.
¿Qué es lo que más te gusta de tu equipo directivo?
Communications are great. They all seem upbeat and friendly.
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¿Qué es lo que te hace más feliz en el trabajo?
the culture and people. I get to work around great attitudes and meet new people everyday.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
we are very open door here. If you have a question or need help, everybody is there for you.
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¿Qué fue lo que más te gustó del proceso de entrevista?
again, i would have to say the friendliness of the people. You walk in and are greeted with smiles and open doors.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Would feel better if Alorica actually researched wage averages for the area and take that into consideration for the times we are in now.
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¿Qué son algunas de las mejores cosas de tu equipo?
My team is small, so we are like a little family. I know I can ask them for help and they know I will help them as well.
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