Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Employee focused and forward thinking. Salary in some areas could use some improvement
¿Qué son algunas de las mejores cosas de tu equipo?
The team does not need to be micro-managed
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
feedback is constructive and good work is recognized
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¿Qué es lo que te hace más feliz en el trabajo?
making my goals and improving lives
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¿Qué es lo que más te gusta de tu equipo directivo?
They listen and implement ideas
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¿Qué fue lo que más te gustó del proceso de entrevista?
it is now all remote
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Not all Benefits are available in all areas and the cost could be better
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