Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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In the last two years I have experienced personal growth which is great and promising. The processes change often and I can see where it is all positive change. I know there is room for improvement, but overall it has been good.
¿Qué es lo que te hace más feliz en el trabajo?
Hiring people who genuinely want to work.
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¿Qué fue lo que más te gustó del proceso de entrevista?
The interviewer was friendly, courteous and easy to work with.
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¿Qué son algunas de las mejores cosas de tu equipo?
We work hard, work together and we have the best manager.
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¿Qué es lo que más te gusta de tu equipo directivo?
I feel like they do their best to make changes to move the company in the right direction; forward.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
We do mass recruiting with no bonuses, or annual increases, work long hours and in the market, Recruiters are making more money.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We do not discriminate, and you can feel free to express yourself in dress as long as it is within dress code. Work hard, but have fun while doing so.
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