Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Treated fairly, work well with management at my site. Feel valued for my work input.
¿Qué es lo que más te gusta de tu equipo directivo?
Fair treatment and communication to our team.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Casual environment, fits our team and culture.
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¿Qué fue lo que más te gustó del proceso de entrevista?
Honesty and communication was done well.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Market surveys for our areas would help probably justify compensation.
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¿Qué son algunas de las mejores cosas de tu equipo?
We communicate well with each other. Offer support to each other as needed. We are a great team.
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¿Qué es lo que te hace más feliz en el trabajo?
Communication with each other. Feeling valued. I walk our production floor, and say Good Morning or Good Afternoon. I believe our agents appreciate that.
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