Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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The company is employee-centric and really understands that they are in a people business, and without that understanding, they would not be successful.
¿Qué es lo que más te gusta de tu equipo directivo?
They are realistic in expectations but strive for excellence.
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¿Qué es lo mejor de tu paquéte de compensación?
Company matching 401k is great, benefits are average to above average.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The ability to achieve our goals, while having fun along the way.
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¿Qué es lo que te hace más feliz en el trabajo?
Feeling the reward of success and moving to the next challenge every day.
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¿Qué fue lo que más te gustó del proceso de entrevista?
Getting to understand what the company stands for and its vision and values.
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¿Qué son algunas de las mejores cosas de tu equipo?
We share the passion to achieve our goals. Everyone contributes especially when solving difficult problems.
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