Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I enjoy my time that I have been with Alorica. It allows me to be my competitive nature and ensure our clients are happy but I also have the opportunity to continuously grow towards my career path goals.
¿Qué es lo que más te gusta de tu equipo directivo?
They are always there when you need something.
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¿Qué es lo que te hace más feliz en el trabajo?
Talking with my teams and being able to motivate individuals to do better whether for company goals or personal goals.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The engagement. We work really hard to have everyone participate in fun activities to allow for a more fun work day.
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¿Qué son algunas de las mejores cosas de tu equipo?
You spend so much more time with your team and most often times more so than your family. It is great when you can build that family nature with your team as well.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
In my current role, I work extremely hard to ensure my clients are satisfied and our company and client goals are met no matter what it takes or the hours it takes to do it.
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