Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Great leadership and they care about their employees. Have a nice program MLBA that help employees or the community in need. Opportunities to promote within.
¿Qué es lo que te hace más feliz en el trabajo?
My coworkers, staff members and flexible schedules
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¿Qué fue lo que más te gustó del proceso de entrevista?
application and remote options during covid
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¿Qué es lo mejor de tu paquéte de compensación?
The bonus package and salary
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Great work at home opportunities
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¿Qué son algunas de las mejores cosas de tu equipo?
Hard working staff, eager to learn something new, recommends improvements
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¿Qué es lo que más te gusta de tu equipo directivo?
They are very willing to listen to your suggestions of improvements and keep an open door policy.
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