Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Friendly, helpful colleagues. Everyone believes in the vision and excited about what we do!
¿Qué es lo que más te gusta de tu equipo directivo?
Always supportive and willing to lend a hand.
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¿Qué son algunas de las mejores cosas de tu equipo?
Supportive, collaborative, and working toward the same goals.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The fact that we've created it! It promotes buy-in.
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¿Qué es lo que te hace más feliz en el trabajo?
Making a difference and leading our people to success.
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¿Qué fue lo que más te gustó del proceso de entrevista?
The way Aloricans spoke about the company - proud, excited, etc.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I don;t feel undervalued. Benefits are expensive and there is opportunity for salary level-setting (from an industry perspective). It's good to see my Executive Leadership Team working to fix.
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