Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I have worked for Alorica for almost 13 years, I love being part of culture that prides itself on being kind to your fellow human. A company that promotes diversity and is willing to go the extra mile to make sure everyone is included.
¿Qué es lo que más te gusta de tu equipo directivo?
They are understanding and supportive.
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¿Qué es lo que te hace más feliz en el trabajo?
I like that I get to interact with different people.
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¿Qué son algunas de las mejores cosas de tu equipo?
I like that everyone's opinion is heard and new ideas are encouraged to be shared.
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¿Qué fue lo que más te gustó del proceso de entrevista?
I liked that it was done in a conversational way that made me feel confident and at ease.
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¿Qué es lo mejor de tu paquéte de compensación?
My 401k. I've never had one before and I like that they also match contributions. Gives me a sense of security for the future.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I like that there is always something different to do. I really enjoy the fact that I get to help people in a positive way.
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