Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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¿Qué es lo que más te gusta de tu equipo directivo?
We truly look out for each other and function as a team
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¿Qué es lo que te hace más feliz en el trabajo?
Knowing I am making a difference even if it is just for 1 person
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¿Qué son algunas de las mejores cosas de tu equipo?
We tackle issue at hand, it is not put to the side for another day
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¿Qué debe cambiar para mejorar la cultura de la empresa?
I responded incorrectly to previous question. Environment is positive because we work everyday to make it positive
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¿Qué fue lo que más te gustó del proceso de entrevista?
I had 3 rounds of interviews and at each interaction I learned more about company and current site I would be working at
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Anyone this question is posed will think they never make enough for what they do. I believe for me at least I am underpaid as my job does not stop because it is 6PM or its only 7AM. I have constant request and needs from employees
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