Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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There's a Work life balance!
¿Qué es lo que te hace más feliz en el trabajo?
we are able to work at home and I feel appreciated. :)
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¿Qué fue lo que más te gustó del proceso de entrevista?
Fast pacing, keep me inform when there's a change on interview schedule.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
compare to other company with the same positon/level and industry, Alorica compensation is undervalued.
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¿Qué es lo que más te gusta de tu equipo directivo?
carefully review existing rules and policy and amend if needed for the benefit of the most.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We have happy hour with the whole team every month. We have a virtual bonding. :)
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¿Qué son algunas de las mejores cosas de tu equipo?
Open, my manager and leader are reachable. We can also raise our issue and they are open for any suggestion for process enhancement.
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