Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I love working for Alorica because it's like a family atmosphere. Everyone works together as a team to accomplish goals which makes a great working environment.
¿Qué es lo que te hace más feliz en el trabajo?
Collaborating together and accomplishing goals set forth.
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¿Qué es lo mejor de tu paquéte de compensación?
Insurance benefits and paid time off.
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¿Qué es lo que más te gusta de tu equipo directivo?
They are very supportive and provide clear goals to achieve.
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¿Qué son algunas de las mejores cosas de tu equipo?
Collaboration is great! We come up with initiatives together which is fantastic
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¿Qué fue lo que más te gustó del proceso de entrevista?
Very quick and easy to complete the application. The interviewer asked great questions which made me think outside the box.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Treated as if we are a family. We do a lot of engaging activities and listen to our people. If any opportunity comes up, we work on making the employee experience better.
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