Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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A very dynamic and progressive company with strong leadership. Focused on employees and they reward performance.
¿Qué es lo mejor de tu paquéte de compensación?
You have options on benefits.
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¿Qué fue lo que más te gustó del proceso de entrevista?
Kept informed of where I was in the interview process.
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¿Qué son algunas de las mejores cosas de tu equipo?
Dedicated professionals that balance the business needs with the employee experience.
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¿Qué es lo que te hace más feliz en el trabajo?
the staff that I work with, dedicated to being the best.
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¿Qué es lo que más te gusta de tu equipo directivo?
Leadership Team is very accessible and are constantly asking for feedback. They are highly experienced but never forget were they started.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We have an internal program designed to provide grants to assist employees in need. All employees band together to help when needed.
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