Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I've been with Alorica for 8 years now, and thankfully have been growing ever since, going from the very bottom as a tech support, to the top on managing an account, and this is all thanks to the big opportunities and support received by our fantastic leadership, i'm very thankful of Alorica
¿Qué fue lo que más te gustó del proceso de entrevista?
It was a learning experience for me.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Great work space, with awesome equipment which makes are work easier and more efficient.
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¿Qué es lo que te hace más feliz en el trabajo?
Developing others to do what i do but better that's what makes me happy about working at Alorica.
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¿Qué es lo mejor de tu paquéte de compensación?
I have a fantastic incentive program despite a very competitive salary, as well as other benefits related to healthy insurance among others.
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¿Qué es lo que más te gusta de tu equipo directivo?
The engagement in developing their staff members to improve and look beyond the regular things and start thinking bigger and bigger each time.
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¿Qué son algunas de las mejores cosas de tu equipo?
This time is very diverse and contents great people with a lot of experience in different professional areas which enhances the interactions and work load.
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