Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I love my job. I'm the Payroll Specialist of Puebla site and all I can say is that this has been the best job I've had so far.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
We don't discriminate. We treat each other as equals.
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¿Qué fue lo que más te gustó del proceso de entrevista?
It was about important topics.
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¿Qué es lo que más te gusta de tu equipo directivo?
Our Manager takes and consider all the feedback he receives from us. We really are a good team.
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¿Qué son algunas de las mejores cosas de tu equipo?
There's a lot of team work, we all cooperate to achieve success. And we are nice to each other.
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¿Qué es lo mejor de tu paquéte de compensación?
I'm happy with all the benefits. But I consider unbalanced my responsabilities vs the salary (basically I manage the social security payment of the three sites in Mexico).
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¿Qué es lo que te hace más feliz en el trabajo?
My job. I love what I do. The support from my teammates. The environment. I can also have fun at work and that makes it a nice place to be.
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