Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Alorica could be greater if they give good recognition and benefits to its hardworking agents
¿Qué debe cambiar para mejorar la cultura de la empresa?
The culture in my workplace needs to change
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¿Qué son algunas de las mejores cosas de tu equipo?
We all work hard and have great team spirit
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¿Qué fue lo que más te gustó del proceso de entrevista?
Fast and short esp since we need to still process requirements
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¿Qué es lo que te hace más feliz en el trabajo?
Additional benefits, increase salary for my particular LOB, working environment too intense and stressful
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
For the kind of job I do everyday there is better recognition for efforts made by each agent
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