Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Alorica has given me the opportunity to grow coming from a company that held me in a Jr. position for the longest, I was given the opportunity to oversee a program as a Program director and have had much success and development in this space thanks to the opportunity and development given.
¿Qué son algunas de las mejores cosas de tu equipo?
The openness and the making meetings matter
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¿Qué es lo mejor de tu paquéte de compensación?
30% annual pay as MIP incentive
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Inclusion, communication and open door policy
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¿Qué es lo que te hace más feliz en el trabajo?
my compensation and the people I work with
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¿Qué es lo que más te gusta de tu equipo directivo?
The communication. Second to none
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¿Qué fue lo que más te gustó del proceso de entrevista?
quickness to complete the process
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