Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Employee support is very important to Alorica. My managers have been very supportive in difficult times.
¿Qué son algunas de las mejores cosas de tu equipo?
We have good communication and we support each other.
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¿Qué es lo que te hace más feliz en el trabajo?
Being able to help people by providing them with a job.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
A better payrate across the board to reflect today's cost of living.
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¿Qué fue lo que más te gustó del proceso de entrevista?
I was interviewed quickly and given a job in less than a week.
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¿Qué es lo que más te gusta de tu equipo directivo?
My leadership team makes sure that we know which direction we are heading and they are readily availble.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Feeling good about going to work. I am able to work from home, which for me is important.
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