Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I am most happy at work when I accomplish a task.
¿Qué fue lo que más te gustó del proceso de entrevista?
In my interview, there were multiple people that spoke with me.
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¿Qué son algunas de las mejores cosas de tu equipo?
My team is wonderful. We support each other and keep each other informed.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
My team manager is the most positive person I interact with at work.
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¿Qué es lo que más te gusta de tu equipo directivo?
I love the way my leadership includes me in discussions, even if I don't have any direct influence over the final outcome so I can stay informed.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I feel undervalued in the respect of money only because of the cost of living. I think that the current wage I am receiving is low in terms of the economy and compared to other companies, such as Amazon, which are already making 15$ /hour.
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