Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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is not an easy job but Alorica really tries to ease the experience for the employee and the customer too.
¿Qué son algunas de las mejores cosas de tu equipo?
they are all very helpful and very kind
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¿Qué es lo que más te gusta de tu equipo directivo?
they are very helpful when it comes to any kind of situation
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¿Qué es lo que te hace más feliz en el trabajo?
the satisfaction that I feel when I got the chance to help a customer and when they thank me for my performance during the call
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
that they care about you and how you feeling not only because that affects the whole project but they understand that you are a human being as them, so they have a lot of empathy
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
as I already explained, this is not an easy job is very hard and I think we need more compensation and more benefits so we can feel more excited or that the job we did is equal to the compensation
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