Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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Been with the company for a while now, so far i'm still enjoying my work from home set up and incentives are quite good. So cheers to more years in this company hopefully .
¿Qué son algunas de las mejores cosas de tu equipo?
We have a great TM who handles the team well.
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¿Qué es lo que te hace más feliz en el trabajo?
New learnings everyday, be able to help customers resolve their issues or concerns. That makes me feel i have achieved something.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Supports are always there to give info and assisstance we needed, TM's also there to response to all the queries we have.
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¿Qué fue lo que más te gustó del proceso de entrevista?
I had 2 interviews when i was applying for the company 1call for information verification then another 1call for the final interview.
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¿Qué es lo que más te gusta de tu equipo directivo?
Well it's good, my TM is always so responsive on all my queries at work also he's taking good care of us. Always finding the best way for us to learn the process more easily.
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