Alorica Empresa Reclamada
Alorica is a global BPO (business process outsourcing) leader in designing and deploying tech-enabled, personalized customer experience (CX) solutions at scale. As a full-service, strategic CX partner, we combine next-gen technology and managed service expertise with a digital-first, human-focused approach. Our 100,000+ experts across 17 countries— including agents, technologists and solutionists—empower brands around the world with tailored interactions customers crave. Through our multifaceted technology portfolio and 150% YoY investment in digital innovation, our clients have access to pioneering technology and digital transformation results that include a 120% increase in engagement, 45%+ in contact reduction, and 20% in cost savings. With 25+ years of proven BPO experience and a track record of best-in-class performance, Alorica has earned world-class customer and employee satisfaction scores—driving long-term loyalty. To learn more, visit www.alorica.com. leer más
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I only gave a low rating on our site director because no one can tell me at this time who it is. With the changes to work at home I understand but I can't rate someone I have never met or don't know.
¿Qué son algunas de las mejores cosas de tu equipo?
We all get along and are helpful
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¿Qué es lo que te hace más feliz en el trabajo?
helping people and working on a team
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¿Qué fue lo que más te gustó del proceso de entrevista?
My interviewer was amazing and I wish she and I had more time to talk.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I like the fact that the company looks out for it's employees and the MLBA program
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
well since my first paycheck has not been applied to my bank account yet and getting the situation addressed has been difficult I can't say that I am happy with how it is turning out at the moment.
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¿Qué es lo que más te gusta de tu equipo directivo?
In training we meet so many people I get the basic understanding of my direct team and I am very confident in their ability to help me with adjusting to the new role. However I am not sure who my executive team is and I am having trouble communicating my needs beyond my team manager.
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