
Improvements to people skills, and to think rationally about personnel, not just the bottom line.
UPS Package Handlers, despite being Unionized , make less than a liveable wage, especially with their hours being purposely cut short.
We need to be more aware of each other's strengths and weaknesses. Aiding struggling workers would do a great deal to improve conditions.
Management seems to lack common sense, and pushes personnel and equipment to the limit. Routine maintenance and slower pace is a good start.