

RBC is a Russian multimedia holding company. Rbc’s brand is ranked #897 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Rbc. When compared to other organizations within the Banking and Financial Services industry, Rbc is ranked #71. Among its major competitors, Rbc is ranked in 2nd place for NPS while SchoolsFirst Federal Credit Union is 1st, and Scotiabank is 3rd.Their current market cap is $123.84B
Rbc's Net Promoter Score (NPS) is a 24 with 53% Promoters, 18% Passives, and 29% Detractors. Net Promoter Score tracks whether Rbc's customers would recommend using the product based on a scale of -100 to 100.
| 53% | Promoters |
|---|---|
| 18% | Passives |
| 29% | Detractors |
| Summary | Date | Score |
|---|---|---|
Apr 2024 23 | Apr 2024 | 23 |
May 2024 24 | May 2024 | 24 |
Jun 2024 25 | Jun 2024 | 25 |
Aug 2024 27 | Aug 2024 | 27 |
Sep 2024 24 | Sep 2024 | 24 |
Oct 2024 24 | Oct 2024 | 24 |
Nov 2024 26 | Nov 2024 | 26 |
Dec 2024 24 | Dec 2024 | 24 |
Jan 2025 24 | Jan 2025 | 24 |
Jul 2025 24 | Jul 2025 | 24 |
Aug 2025 24 | Aug 2025 | 24 |
Oct 2025 24 | Oct 2025 | 24 |
Rbc is ranked first for NPS among its competitors. Scotiabank and Td Bank come in second and third, with Santander coming in at #4. Among those competitors, it is the most valued company.
![]() Rbc | ![]() Td Bank | ![]() Scotiabank | ![]() Santander | |
| Global Ranking | #897 | #- | #- | #- |
| NPS | 24 | 15 | 16 | -21 |
| Valuation Updated every 24 hours for public companies | $123.84B | $121.22B | $68.70B | $59.30B |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Rbc's NPS 2 points higher than Female customers.
Rbc's NPS was rated 13 by Male customers on Comparably.
Rbc's NPS was rated 11 by Female customers on Comparably.
Rbc's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -33 | Caucasian | -33 |
African American/Black 13 | African American/Black | 13 |
Asian or Pacific Islander 31 | Asian or Pacific Islander | 31 |
Other 12 | Other | 12 |
Rbc's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 26-30.
Rbc's NPS was rated the highest by customers who have used Rbc's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -30 | Less than 1 Year | -30 |
1 to 2 Years 11 | 1 to 2 Years | 11 |
2 to 5 Years 29 | 2 to 5 Years | 29 |
5 to 10 Years 28 | 5 to 10 Years | 28 |
Over 10 Years 30 | Over 10 Years | 30 |
Compared to its competitors, Rbc's NPS is rated right above Scotiabank, and is preceded by SchoolsFirst Federal Credit Union.
| COMPANY | NPS Score | |
|---|---|---|
![]() | SchoolsFirst Federal Credit Union | 41 |
![]() | Rbc | 24 |
![]() | Scotiabank | 16 |
![]() | Td Bank | 15 |
![]() | Rambler&Co | N/A |
![]() | Santander | -21 |
![]() | Capital One | -41 |
In the Banking and Financial Services industry, Rbc's NPS is rated right above American Express, and is preceded by Block.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Visa | 32 |
![]() | JPMorgan Chase & Co | 31 |
![]() | Mastercard | 27 |
![]() | Stripe | 26 |
![]() | Block | 25 |
![]() | Rbc | 24 |
![]() | American Express | 18 |
![]() | PayPal | 9 |
![]() | USAA | 7 |
Out of the 9 Rbc customer reviews 7 were positive and 2 were constructive. Rbc customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
82% of Rbc users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated Rbc's Customer Loyalty score 21% higher than Male customers.
Rbc's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.
% who answered "Yes"
Rbc's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 18-25.
| Summary | Age | Score |
|---|---|---|
18-25 64% | 18-25 | 64% |
26-30 85% | 26-30 | 85% |
31-35 74% | 31-35 | 74% |
36-40 100% | 36-40 | 100% |
41-45 87% | 41-45 | 87% |
66+ 100% | 66+ | 100% |
Rbc's Customer Loyalty score was rated the highest by customers who have used Rbc's products/services for Over 10 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Rbc's Customer Loyalty score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Compared to its competitors, Rbc's Customer Loyalty score is rated right above Scotiabank, and is preceded by SchoolsFirst Federal Credit Union.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | SchoolsFirst Federal Credit Union | 90% |
![]() | Rbc | 82% |
![]() | Scotiabank | 81% |
![]() | Capital One | 79% |
![]() | Td Bank | 76% |
![]() | Santander | 67% |
![]() | Rambler&Co | N/A |
In the Banking and Financial Services industry, Rbc's Customer Loyalty score is rated right above PayPal, and is preceded by JPMorgan Chase & Co.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | USAA | 87% |
![]() | American Express | 85% |
![]() | Visa | 84% |
![]() | JPMorgan Chase & Co | 83% |
![]() | Rbc | 82% |
![]() | PayPal | 79% |
![]() | Mastercard | 78% |
![]() | Stripe | 77% |
![]() | Block | 76% |
Rbc has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Rbc’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Rbc's product the highest. Reviewers from the Aerospace and Aviation industry rated Rbc the lowest at 3.1.
Rbc's Product Quality score was rated highest by customers ages 66+, and rated lowest by Caucasian customers.
Female customers rated Rbc's Product Quality score 0.1 stars higher than Male customers.
Rbc's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.9 | Caucasian | 2.9 |
African American/Black 3.9 | African American/Black | 3.9 |
Asian or Pacific Islander 4 | Asian or Pacific Islander | 4 |
Other 3.9 | Other | 3.9 |
Rbc's Product Quality score was rated the highest by customers ages 66+, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
18-25 3.9 | 18-25 | 3.9 |
26-30 3.9 | 26-30 | 3.9 |
31-35 3.4 | 31-35 | 3.4 |
36-40 3.6 | 36-40 | 3.6 |
41-45 3.5 | 41-45 | 3.5 |
66+ 4.6 | 66+ | 4.6 |
Rbc's Product Quality score was rated the highest by customers who have used Rbc's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
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Rbc's Product Quality score was rated the highest by Tech industry customers, and the lowest by Aerospace and Aviation industry customers.
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Compared to its competitors, Rbc's Product Quality score is rated right above Scotiabank, and is preceded by SchoolsFirst Federal Credit Union.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | SchoolsFirst Federal Credit Union | 3.9/5 |
![]() | Rbc | 3.7/5 |
![]() | Scotiabank | 3.6/5 |
![]() | Td Bank | 3.6/5 |
![]() | Santander | 2.8/5 |
![]() | Capital One | 2.3/5 |
![]() | Rambler&Co | N/A |
In the Banking and Financial Services industry, Rbc's Product Quality score is rated right above Block, and is preceded by Stripe.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Visa | 4.1/5 |
![]() | JPMorgan Chase & Co | 4/5 |
![]() | Mastercard | 4/5 |
![]() | Stripe | 3.8/5 |
![]() | Rbc | 3.7/5 |
![]() | Block | 3.6/5 |
![]() | American Express | 3.5/5 |
![]() | PayPal | 3.5/5 |
![]() | USAA | 3.3/5 |
Rbc has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Accounting industry think that they had the lowest ROI from Rbc.
Rbc's ROI score was rated highest by customers who have used Rbc's products/services for 2 to 5 Years, and rated lowest by Caucasian customers.
Female customers rated Rbc's ROI score 0.5 stars higher than Male customers.
Rbc's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.7 | Caucasian | 2.7 |
African American/Black 3.5 | African American/Black | 3.5 |
Asian or Pacific Islander 4.1 | Asian or Pacific Islander | 4.1 |
Other 3.7 | Other | 3.7 |
Rbc's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
18-25 3.8 | 18-25 | 3.8 |
26-30 3.4 | 26-30 | 3.4 |
31-35 3.9 | 31-35 | 3.9 |
36-40 4.1 | 36-40 | 4.1 |
41-45 3.3 | 41-45 | 3.3 |
66+ 3.8 | 66+ | 3.8 |
Rbc's ROI score was rated the highest by customers who have used Rbc's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Rbc's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Accounting industry customers.
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Compared to its competitors, Rbc's ROI score is rated right above Scotiabank, and is preceded by Td Bank.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | SchoolsFirst Federal Credit Union | 3.9/5 |
![]() | Td Bank | 3.7/5 |
![]() | Rbc | 3.7/5 |
![]() | Scotiabank | 3.7/5 |
![]() | Santander | 3.1/5 |
![]() | Capital One | 2.1/5 |
![]() | Rambler&Co | N/A |
In the Banking and Financial Services industry, Rbc's ROI score is rated right above Block, and is preceded by Stripe.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Visa | 3.9/5 |
![]() | JPMorgan Chase & Co | 3.9/5 |
![]() | Mastercard | 3.9/5 |
![]() | Stripe | 3.7/5 |
![]() | Rbc | 3.7/5 |
![]() | Block | 3.6/5 |
![]() | PayPal | 3.4/5 |
![]() | American Express | 3.3/5 |
![]() | USAA | 3.2/5 |
Rbc has an overall Customer Satisfaction score of 75 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Rbc's Customer Satisfaction score was rated highest by customers who have used Rbc's products/services for 1 to 2 Years, and rated lowest by customers who have used Rbc's products/services for Less than 1 Year.
Female customers rated Rbc's Customer Satisfaction score 13 points higher than Male customers.
Very Satisfied | 26% | |
|---|---|---|
Satisfied | 43% | |
Neither Satisfied nor Dissatisfied | 9% | |
Dissatisfied | 0% | |
Very Dissatisfied | 22% |
Very Satisfied | 19% | |
|---|---|---|
Satisfied | 63% | |
Neither Satisfied nor Dissatisfied | 6% | |
Dissatisfied | 6% | |
Very Dissatisfied | 6% |
Rbc's Customer Satisfaction (CSAT) score was rated 58% according to Caucasian users and customers.
Rbc's Customer Satisfaction (CSAT) score was rated 86% according to African American/Black users and customers.
Rbc's Customer Satisfaction (CSAT) score was rated 85% according to Asian or Pacific Islander users and customers.
Rbc's Customer Satisfaction (CSAT) score was rated 76% according to Other users and customers.
Rbc's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 70% | |||||||||||||||
| 26-30 | 83% | |||||||||||||||
| 31-35 | 57% | |||||||||||||||
| 36-40 | 80% | |||||||||||||||
| 41-45 | 86% |
Rbc's Customer Satisfaction score was rated the highest by customers who have used Rbc's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Rbc's Customer Satisfaction score was rated the highest by Tech industry customers, and the lowest by Business and Consumer Services industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"title": "Rbc Customer Satisfaction Score by Industry",
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}Compared to its competitors, Rbc's Customer Satisfaction score is rated right above SchoolsFirst Federal Credit Union.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Rbc | 75% |
![]() | SchoolsFirst Federal Credit Union | 71% |
![]() | Td Bank | 71% |
![]() | Scotiabank | 70% |
![]() | Santander | 51% |
![]() | Capital One | 14% |
![]() | Rambler&Co | 0% |
In the Banking and Financial Services industry, Rbc's Customer Satisfaction score is rated right above Stripe, and is preceded by JPMorgan Chase & Co.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Visa | 82% |
![]() | Mastercard | 79% |
![]() | JPMorgan Chase & Co | 77% |
![]() | Rbc | 75% |
![]() | Stripe | 68% |
![]() | PayPal | 64% |
![]() | Block | 63% |
![]() | American Express | 62% |
![]() | USAA | 30% |
Rbc has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Rbc's overall Customer Service score rated by its users and customers.
78, Profsoyuznaya street, Toronto, KS
http://rbcholding.com/
Rbc's Customer Service score was rated highest by customers ages 66+, and rated lowest by Caucasian customers.
Female customers rated Rbc's Customer Service score 0.6 stars higher than Male customers.
Rbc's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.8 | Caucasian | 2.8 |
African American/Black 3.4 | African American/Black | 3.4 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Other 3.4 | Other | 3.4 |
Rbc's Customer Service score was rated the highest by customers ages 66+, and the lowest by customers ages 41-45.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.5 | 18-25 | 3.5 |
26-30 3.5 | 26-30 | 3.5 |
31-35 3.5 | 31-35 | 3.5 |
36-40 4.1 | 36-40 | 4.1 |
41-45 3.2 | 41-45 | 3.2 |
66+ 4.3 | 66+ | 4.3 |
Rbc's Customer Service score was rated the highest by customers who have used Rbc's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Rbc's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Accounting industry customers.
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Compared to its competitors, Rbc's Customer Service score is rated right above Scotiabank, and is preceded by Td Bank.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | SchoolsFirst Federal Credit Union | 4/5 |
![]() | Td Bank | 3.8/5 |
![]() | Rbc | 3.7/5 |
![]() | Scotiabank | 3.7/5 |
![]() | Santander | 3.2/5 |
![]() | Capital One | 2/5 |
![]() | Rambler&Co | N/A |
In the Banking and Financial Services industry, Rbc's Customer Service score is rated right above Stripe, and is preceded by Mastercard.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Visa | 4/5 |
![]() | JPMorgan Chase & Co | 4/5 |
![]() | Mastercard | 3.9/5 |
![]() | Rbc | 3.7/5 |
![]() | Stripe | 3.6/5 |
![]() | Block | 3.4/5 |
![]() | American Express | 3.4/5 |
![]() | USAA | 3.3/5 |
![]() | PayPal | 3.3/5 |
Rbc has a 4.1/5 stars for its overall company culture rated by their employees

Rbc scored a 24 for Net Promoter Score and a 21 for Employee Net Promoter Score. NPS gauges how likely a customer of Rbc would recommend the brand to a friend. ENPS measures how likely Rbc employees would recommend working at Rbc to a friend.
| 53% | Promoters |
|---|---|
| 18% | Passive |
| 29% | Detractors |
| 46% | Promoters |
|---|---|
| 29% | Passive |
| 25% | Detractors |
Rbc is ranked #897 in the Global Top 100 Brands. It ranks just behind Genesys and just ahead of Culver's Restaurants.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
895 | ![]() | Pipedrive | ![]() | Paulo Cunha | Tech |
896 | ![]() | Genesys | ![]() | Tony Bates | Tech |
897 | ![]() | Rbc | ![]() | David McKay | Banking and Financial Services |
898 | ![]() | Culver's Restaurants | ![]() | Craig Culver | Food and Beverages |
899 | ![]() | RB US | ![]() | Laxman Narasimhan | Consumer Goods |
900 | ![]() | Kraken | ![]() | David Ripley | Banking and Financial Services |
901 | ![]() | NASCAR | ![]() | Brian France | Automotive and Transportation |
Rbc is ranked #71 in the Banking and Financial Services Industry. It ranks just behind Primerica and just ahead of Kraken.
| RANK | COMPANY | Location | |
|---|---|---|---|
69 | ![]() | William Blair | Chicago, IL |
70 | ![]() | Primerica | Duluth, GA |
71 | ![]() | Rbc | Toronto, KS |
72 | ![]() | Kraken | California City, CA |
73 | ![]() | DTCC | New York City, NY |
74 | ![]() | Raymond James Financial | |
75 | ![]() | DBS Bank |