

NASCAR is the sanctioning body for one of North America's premier sports. NASCAR’s brand is ranked #901 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of NASCAR. When compared to other organizations within the Automotive and Transportation industry, NASCAR is ranked #46. Among its major competitors, NASCAR is ranked in 1st place for NPS while NFL Network is 2nd, and ARCA is 3rd.
NASCAR's Net Promoter Score (NPS) is a 19 with 52% Promoters, 15% Passives, and 33% Detractors. Net Promoter Score tracks whether NASCAR's customers would recommend using the product based on a scale of -100 to 100.
| 52% | Promoters |
|---|---|
| 15% | Passives |
| 33% | Detractors |
| Summary | Date | Score |
|---|---|---|
Jan 2025 19 | Jan 2025 | 19 |
Feb 2025 18 | Feb 2025 | 18 |
Mar 2025 18 | Mar 2025 | 18 |
Apr 2025 19 | Apr 2025 | 19 |
May 2025 20 | May 2025 | 20 |
Jun 2025 20 | Jun 2025 | 20 |
Jul 2025 20 | Jul 2025 | 20 |
Aug 2025 20 | Aug 2025 | 20 |
Sep 2025 20 | Sep 2025 | 20 |
Oct 2025 20 | Oct 2025 | 20 |
Nov 2025 20 | Nov 2025 | 20 |
Dec 2025 20 | Dec 2025 | 20 |
NASCAR is ranked first for NPS among its competitors. NFL Network and ARCA come in second and third, with IndyCar coming in at #4.
![]() NASCAR | ![]() NFL Network | ![]() ARCA | ![]() IndyCar | |
| Global Ranking | #901 | #715 | #- | #- |
| NPS | 19 | 2 | - | - |
| Valuation Updated every 24 hours for public companies | - | $39.68B | - | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated NASCAR's NPS 38 points higher than Male customers.
NASCAR's NPS was rated -10 by Male customers on Comparably.
NASCAR's NPS was rated 28 by Female customers on Comparably.
NASCAR's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 6 | Caucasian | 6 |
African American/Black 0 | African American/Black | 0 |
Other -34 | Other | -34 |
NASCAR's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
NASCAR's NPS was rated the highest by customers who have used NASCAR's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 34 | Less than 1 Year | 34 |
1 to 2 Years 25 | 1 to 2 Years | 25 |
2 to 5 Years 67 | 2 to 5 Years | 67 |
5 to 10 Years 50 | 5 to 10 Years | 50 |
Over 10 Years -33 | Over 10 Years | -33 |
Compared to its competitors, NASCAR's NPS is rated right above NFL Network.
| COMPANY | NPS Score | |
|---|---|---|
![]() | NASCAR | 19 |
![]() | NFL Network | 2 |
![]() | ARCA | N/A |
Out of the 11 NASCAR customer reviews 6 were positive and 5 were constructive. NASCAR customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
88% of NASCAR users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated NASCAR's Customer Loyalty score 8% higher than Male customers.
NASCAR's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Other customers.
% who answered "Yes"
NASCAR's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 51-55.
| Summary | Age | Score |
|---|---|---|
18-25 100% | 18-25 | 100% |
31-35 100% | 31-35 | 100% |
51-55 64% | 51-55 | 64% |
56-60 85% | 56-60 | 85% |
61-65 78% | 61-65 | 78% |
66+ 100% | 66+ | 100% |
NASCAR's Customer Loyalty score was rated the highest by customers who have used NASCAR's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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NASCAR's Customer Loyalty score was rated the highest by Arts and Entertainment industry customers, and the lowest by Construction industry customers.
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Compared to its competitors, NASCAR's Customer Loyalty score is rated right above NFL Network.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | NASCAR | 88% |
![]() | NFL Network | 75% |
![]() | ARCA | N/A |
In the Automotive and Transportation industry, NASCAR's Customer Loyalty score is rated right above Honda.
NASCAR has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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NASCAR’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Marketing, Advertising and Research industry rated NASCAR's product the highest. Reviewers from the Tech industry rated NASCAR the lowest at 2.9.
NASCAR's Product Quality score was rated highest by customers who have used NASCAR's products/services for 2 to 5 Years, and rated lowest by Other customers.
Female customers rated NASCAR's Product Quality score 0.9 stars higher than Male customers.
NASCAR's Product Quality score was rated the highest by Caucasian customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.1 | Caucasian | 3.1 |
African American/Black 2.3 | African American/Black | 2.3 |
Other 1.5 | Other | 1.5 |
NASCAR's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
18-25 3.7 | 18-25 | 3.7 |
31-35 2.5 | 31-35 | 2.5 |
41-45 2.3 | 41-45 | 2.3 |
51-55 2.5 | 51-55 | 2.5 |
56-60 3.1 | 56-60 | 3.1 |
61-65 2.5 | 61-65 | 2.5 |
66+ 3.5 | 66+ | 3.5 |
NASCAR's Product Quality score was rated the highest by customers who have used NASCAR's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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NASCAR's Product Quality score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, NASCAR's Product Quality score is rated right above NFL Network.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | NASCAR | 3.7/5 |
![]() | NFL Network | 3.3/5 |
![]() | ARCA | N/A |
In the Automotive and Transportation industry, NASCAR's Product Quality score is rated right above FedEx, and is preceded by Audi.
NASCAR has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Arts and Entertainment industry. The users from the Tech industry think that they had the lowest ROI from NASCAR.
NASCAR's ROI score was rated highest by customers from the Arts and Entertainment industry, and rated lowest by customers from the Tech industry.
Female customers rated NASCAR's ROI score 0.9 stars higher than Male customers.
NASCAR's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3 | Caucasian | 3 |
African American/Black 4 | African American/Black | 4 |
Other 2.5 | Other | 2.5 |
NASCAR's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
| Summary | Age | Score |
|---|---|---|
18-25 3.2 | 18-25 | 3.2 |
31-35 2.6 | 31-35 | 2.6 |
41-45 2.5 | 41-45 | 2.5 |
51-55 2.4 | 51-55 | 2.4 |
56-60 2.8 | 56-60 | 2.8 |
61-65 2.2 | 61-65 | 2.2 |
66+ 3.8 | 66+ | 3.8 |
NASCAR's ROI score was rated the highest by customers who have used NASCAR's products/services for Less than 1 Year, and the lowest by customers with Over 10 Years of usage.
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NASCAR's ROI score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.
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Compared to its competitors, NASCAR's ROI score is rated right above NFL Network.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | NASCAR | 3.5/5 |
![]() | NFL Network | 3.2/5 |
![]() | ARCA | N/A |
In the Automotive and Transportation industry, NASCAR's ROI score is rated right above FedEx, and is preceded by BMW Group.
NASCAR has an overall Customer Satisfaction score of 69 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
NASCAR's Customer Satisfaction score was rated highest by customers who have used NASCAR's products/services for 1 to 2 Years, and rated lowest by Other customers.
Female customers rated NASCAR's Customer Satisfaction score 10 points higher than Male customers.
Very Satisfied | 23% | |
|---|---|---|
Satisfied | 23% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 10% | |
Very Dissatisfied | 32% |
Very Satisfied | 56% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 22% | |
Dissatisfied | 11% | |
Very Dissatisfied | 11% |
NASCAR's Customer Satisfaction (CSAT) score was rated 53% according to Caucasian users and customers.
NASCAR's Customer Satisfaction (CSAT) score was rated 33% according to African American/Black users and customers.
NASCAR's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
NASCAR's Customer Satisfaction score was rated the highest by customers ages 66+, and the lowest by customers ages 41-45.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 50% | |||||||||||||||
| 31-35 | 50% | |||||||||||||||
| 41-45 | 33% | |||||||||||||||
| 51-55 | 40% | |||||||||||||||
| 56-60 | 50% | |||||||||||||||
| 61-65 | 50% | |||||||||||||||
| 66+ | 67% |
NASCAR's Customer Satisfaction score was rated the highest by customers who have used NASCAR's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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NASCAR's Customer Satisfaction score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Construction industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Compared to its competitors, NASCAR's Customer Satisfaction score is rated right above NFL Network.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | NASCAR | 70% |
![]() | NFL Network | 47% |
![]() | ARCA | 0% |
In the Automotive and Transportation industry, NASCAR's Customer Satisfaction score is rated right above FedEx, and is preceded by Audi.
NASCAR has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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International Motorsports Center One Daytona Blvd, Daytona Beach, FL
http://www.nascar.com/
386-253-0611
NASCAR's Customer Service score was rated highest by customers who have used NASCAR's products/services for 2 to 5 Years, and rated lowest by Other customers.
Female customers rated NASCAR's Customer Service score 0.6 stars higher than Male customers.
NASCAR's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
African American/Black 3.6 | African American/Black | 3.6 |
Other 2.1 | Other | 2.1 |
NASCAR's Customer Service score was rated the highest by customers ages 18-25, and the lowest by customers ages 56-60.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.6 | 18-25 | 3.6 |
31-35 2.6 | 31-35 | 2.6 |
41-45 2.5 | 41-45 | 2.5 |
51-55 3.2 | 51-55 | 3.2 |
56-60 2.5 | 56-60 | 2.5 |
61-65 2.6 | 61-65 | 2.6 |
66+ 3 | 66+ | 3 |
NASCAR's Customer Service score was rated the highest by customers who have used NASCAR's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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NASCAR's Customer Service score was rated the highest by Arts and Entertainment industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, NASCAR's Customer Service score is rated right above NFL Network.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | NASCAR | 3.6/5 |
![]() | NFL Network | 3.2/5 |
![]() | ARCA | N/A |
In the Automotive and Transportation industry, NASCAR's Customer Service score is rated right above FedEx, and is preceded by Audi.
NASCAR has a 3.5/5 stars for its overall company culture rated by their employees

NASCAR scored a 19 for Net Promoter Score and a 1 for Employee Net Promoter Score. NPS gauges how likely a customer of NASCAR would recommend the brand to a friend. ENPS measures how likely NASCAR employees would recommend working at NASCAR to a friend.
| 52% | Promoters |
|---|---|
| 15% | Passive |
| 33% | Detractors |
| 43% | Promoters |
|---|---|
| 15% | Passive |
| 42% | Detractors |
NASCAR is ranked #901 in the Global Top 100 Brands. It ranks just behind Kraken and just ahead of Legrand.
NASCAR is ranked #46 in the Automotive and Transportation Industry. It ranks just behind NFI Industries and just ahead of Kia America.
| RANK | COMPANY | Location | |
|---|---|---|---|
44 | ![]() | Volvo Trucks | |
45 | ![]() | NFI Industries | Camden, NJ |
46 | ![]() | NASCAR | Daytona Beach, FL |
47 | ![]() | Kia America | |
48 | ![]() | NASA | Washington, DC |
49 | ![]() | Alstom |