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Culver's Restaurants is

Ranked

#72

Food and Beverages Brands

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Culver's Restaurants

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Culver's Restaurants

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Culver's Restaurants is ranked #72 in Food and Beverages Brands

About Culver's Restaurants' Brand

Culver's Restaurants’s brand is ranked #898 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Culver's Restaurants. When compared to other organizations within the Food and Beverages industry, Culver's Restaurants is ranked #72. Among its major competitors, Culver's Restaurants is ranked in 1st place for NPS while Freddy's Frozen Custard is 2nd, and Wendy's is 3rd.Their current valuation is $20.12B

Brand at a Glance

88%

Customer Loyalty

4.2/5

Product Quality

3.8/5

Pricing

4.1/5

Customer Service

Culver's Restaurants Ranking

^#72 in Food and Beverages
^#1 / 3 of its competitors

Culver's Restaurants NPS

Culver's Restaurants's Net Promoter Score (NPS) is a 45 with 67% Promoters, 11% Passives, and 22% Detractors. Net Promoter Score tracks whether Culver's Restaurants's customers would recommend using the product based on a scale of -100 to 100.

Culver's Restaurants Overall NPS

NPS

67%	Promoters
11%	Passives
22%	Detractors

Culver's Restaurants NPS Trend

-100

-50

100

Summary	Date	Score
Jan 2025 48	Jan 2025	48
Feb 2025 49	Feb 2025	49
Mar 2025 49	Mar 2025	49
Apr 2025 48	Apr 2025	48
May 2025 49	May 2025	49
Jun 2025 49	Jun 2025	49
Jul 2025 47	Jul 2025	47
Sep 2025 47	Sep 2025	47
Oct 2025 45	Oct 2025	45
Nov 2025 45	Nov 2025	45
Dec 2025 45	Dec 2025	45
Jan 2026 45	Jan 2026	45

How Other Brands Compare

Culver's Restaurants is ranked first for NPS among its competitors. Freddy's Frozen Custard and Wendy's come in second and third. Among those competitors, it is the most valued company.

	Culver's Restaurants	Wendy's	Freddy's Frozen Custard
Global Ranking	#898	#-	#-
NPS	45	-13	-4
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	-
Valuation Updated every 24 hours for public companies	$20.12B	$4.63B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Culver's Restaurants NPS by Gender

Female customers rated Culver's Restaurants's NPS 15 points higher than Male customers.

Male

Culver's Restaurants's NPS was rated 45 by Male customers on Comparably.

65%

Promoters

15%

Passives

20%

Detractors

Female

Culver's Restaurants's NPS was rated 60 by Female customers on Comparably.

77%

Promoters

Passives

17%

Detractors

Culver's Restaurants NPS by Ethnicity

Culver's Restaurants's NPS was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 49	Caucasian	49
Hispanic or Latino 100	Hispanic or Latino	100
African American/Black 33	African American/Black	33
Other 50	Other	50

Culver's Restaurants NPS by Age

Culver's Restaurants's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.

100

Summary

Age

Promoters

Passives

Detractors

18-25

77%

14%

31-35

83%

17%

36-40

75%

25%

41-45

100%

56-60

100%

61-65

33%

17%

50%

66+

57%

11%

32%

Culver's Restaurants NPS by Usage

Culver's Restaurants's NPS was rated the highest by customers who have used Culver's Restaurants's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 56	Less than 1 Year	56
1 to 2 Years 56	1 to 2 Years	56
2 to 5 Years 57	2 to 5 Years	57
5 to 10 Years 61	5 to 10 Years	61
Over 10 Years 39	Over 10 Years	39

Culver's Restaurants NPS vs. Competitors

Compared to its competitors, Culver's Restaurants's NPS is rated right above Freddy's Frozen Custard.

COMPANY		NPS Score
	Culver's Restaurants	45
	Freddy's Frozen Custard	-4
	Wendy's	-13

Culver's Restaurants NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Culver's Restaurants's NPS is rated right above Red Bull, and is preceded by Chick-fil-A.

COMPANY		NPS Score
	Chick-fil-A	55
	Culver's Restaurants	45
	Red Bull	42
	The Coca-Cola Company	39
	Hershey Company	35
	Starbucks	30
	Mars	27
	PepsiCo	24
	McDonald's	19

Culver's Restaurants Customer Reviews

Out of the 22 Culver's Restaurants customer reviews 22 were positive and 0 were constructive. Culver's Restaurants customer reviews reflect that all customers have a favorable experience using the products/services of the company.

Culver's Restaurants Customer Loyalty

88%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

88% of Culver's Restaurants users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

88%

12%

Culver's Restaurants Customer Loyalty Score by Gender

Male customers rated Culver's Restaurants's Customer Loyalty score 3% higher than Female customers.

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Male

88%

Yes

Female

85%

Yes

Culver's Restaurants Customer Loyalty Score by Ethnicity

Culver's Restaurants's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.

% who answered "Yes"

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Culver's Restaurants.

out of 100

Caucasian

100

out of 100

Hispanic or Latino

out of 100

African American/Black

out of 100

Other

Culver's Restaurants Customer Loyalty Score by Age

Culver's Restaurants's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 61-65.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Culver's Restaurants.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 87%	18-25	87%
31-35 85%	31-35	85%
36-40 100%	36-40	100%
41-45 70%	41-45	70%
56-60 100%	56-60	100%
61-65 70%	61-65	70%
66+ 86%	66+	86%

Culver's Restaurants Customer Loyalty Score by Usage

Culver's Restaurants's Customer Loyalty score was rated the highest by customers who have used Culver's Restaurants's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	80%
1 to 2 Years	80%
2 to 5 Years	84%
5 to 10 Years	85%
Over 10 Years	96%

Culver's Restaurants Customer Loyalty Score by Industry

Culver's Restaurants's Customer Loyalty score was rated the highest by Business and Consumer Services industry customers, and the lowest by Restaurants industry customers.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.

Tech	93%
Accounting	85%
Architecture and Planning	85%
Arts and Entertainment	78%
Business and Consumer Services	100%
Education	82%
Healthcare, Hospitals and Medicine	82%
Manufacturing and Machinery	100%
Restaurants	55%
Retail	78%

Culver's Restaurants Customer Loyalty vs. Competitors

Compared to its competitors, Culver's Restaurants's Customer Loyalty score is rated right above Freddy's Frozen Custard.

COMPANY		Customer Loyalty Score
	Culver's Restaurants	88%
	Freddy's Frozen Custard	79%
	Wendy's	76%

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Culver's Restaurants's Customer Loyalty score is rated right above Chick-fil-A.

COMPANY		Customer Loyalty Score
	Culver's Restaurants	88%
	Chick-fil-A	87%
	The Coca-Cola Company	85%
	PepsiCo	82%
	Red Bull	81%
	Hershey Company	81%
	McDonald's	79%
	Starbucks	78%
	Mars	78%

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Culver's Restaurants Product Quality

4.2/5

Culver's Restaurants has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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Culver's Restaurants Product Information

Culver's Restaurants’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Business and Consumer Services industry rated Culver's Restaurants's product the highest. Reviewers from the Restaurants industry rated Culver's Restaurants the lowest at 4.1.

Website: http://www.culvers.com/

Company Size: 501-1,000 Employees

Industry

Restaurants

Food and Beverages

Quick Insights into Culver's Restaurants Product Quality

Culver's Restaurants's Product Quality score was rated highest by customers ages 41-45, and rated lowest by customers ages 61-65.

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Ranked Culver's Restaurants Product Quality the Highest

41-45	5
Business and Consumer Services	5
Hispanic or Latino	4.8

Ranked Culver's Restaurants Product Quality the Lowest

Manufacturing and Machinery	4
African American/Black	3.9
61-65	3.2

Culver's Restaurants Product Quality Score by Gender

Male customers rated Culver's Restaurants's Product Quality score 0.2 stars higher than Female customers.

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Male

4.4/5

Female

4.2/5

Culver's Restaurants Product Quality Score by Ethnicity

Culver's Restaurants's Product Quality score was rated the highest by Hispanic or Latino customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
Caucasian 4.3	Caucasian	4.3
Hispanic or Latino 4.8	Hispanic or Latino	4.8
African American/Black 3.9	African American/Black	3.9
Other 4.5	Other	4.5

Culver's Restaurants Product Quality Score by Age

Culver's Restaurants's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 61-65.

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Summary	Age	Score
18-25 4.6	18-25	4.6
31-35 4.6	31-35	4.6
36-40 3.9	36-40	3.9
41-45 5	41-45	5
56-60 5	56-60	5
61-65 3.2	61-65	3.2
66+ 3.9	66+	3.9

Culver's Restaurants Product Quality Score by Usage

Culver's Restaurants's Product Quality score was rated the highest by customers who have used Culver's Restaurants's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.

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Less than 1 Year	4.5
1 to 2 Years	4.6
2 to 5 Years	4.5
5 to 10 Years	4.3
Over 10 Years	4.1

Culver's Restaurants Product Quality Score by Industry

Culver's Restaurants's Product Quality score was rated the highest by Business and Consumer Services industry customers, and the lowest by Manufacturing and Machinery industry customers.

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Tech	4.8
Accounting	4.6
Architecture and Planning	4.6
Arts and Entertainment	4.5
Business and Consumer Services	5
Education	4.8
Healthcare, Hospitals and Medicine	4.3
Manufacturing and Machinery	4
Restaurants	4.1
Retail	4.1

Culver's Restaurants Product Quality vs. Competitors

Compared to its competitors, Culver's Restaurants's Product Quality score is rated right above Freddy's Frozen Custard.

COMPANY		Product Quality Score
	Culver's Restaurants	4.2/5
	Freddy's Frozen Custard	3.2/5
	Wendy's	3/5

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Culver's Restaurants's Product Quality score is rated right above The Coca-Cola Company, and is preceded by Chick-fil-A.

COMPANY		Product Quality Score
	Chick-fil-A	4.3/5
	Culver's Restaurants	4.2/5
	The Coca-Cola Company	4.2/5
	Red Bull	4.2/5
	Starbucks	4.1/5
	Hershey Company	4.1/5
	Mars	4/5
	PepsiCo	4/5
	McDonald's	3.7/5

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Culver's Restaurants Pricing

Culver's Restaurants ROI & Value For Money

3.8/5

Culver's Restaurants has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.

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Culver's Restaurants Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Retail industry think that they had the lowest ROI from Culver's Restaurants.

Quick Insights into Culver's Restaurants ROI

Culver's Restaurants's ROI score was rated highest by customers ages 56-60, and rated lowest by customers from the Retail industry.

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Ranked Culver's Restaurants ROI the Highest

56-60	5
Accounting	4.6
Other	4.5

Ranked Culver's Restaurants ROI the Lowest

African American/Black	3.4
61-65	3
Retail	2.9

Culver's Restaurants ROI Score by Gender

Male customers rated Culver's Restaurants's ROI score 0.2 stars higher than Female customers.

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Male

3.9/5

Female

3.7/5

Culver's Restaurants ROI Score by Ethnicity

Culver's Restaurants's ROI score was rated the highest by Other customers, and the lowest by African American/Black customers.

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Summary	Ethnicity	Score
Caucasian 3.7	Caucasian	3.7
Hispanic or Latino 4	Hispanic or Latino	4
African American/Black 3.4	African American/Black	3.4
Other 4.5	Other	4.5

Culver's Restaurants ROI Score by Age

Culver's Restaurants's ROI score was rated the highest by customers ages 56-60, and the lowest by customers ages 61-65.

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Summary	Age	Score
18-25 4.1	18-25	4.1
31-35 3.6	31-35	3.6
36-40 4	36-40	4
41-45 4.5	41-45	4.5
56-60 5	56-60	5
61-65 3	61-65	3
66+ 3.1	66+	3.1

Culver's Restaurants ROI Score by Usage

Culver's Restaurants's ROI score was rated the highest by customers who have used Culver's Restaurants's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	4
1 to 2 Years	3.4
2 to 5 Years	4.1
5 to 10 Years	3.7
Over 10 Years	3.8

Culver's Restaurants ROI Score by Industry

Culver's Restaurants's ROI score was rated the highest by Accounting industry customers, and the lowest by Retail industry customers.

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Tech	4.5
Accounting	4.6
Architecture and Planning	3.6
Arts and Entertainment	3.9
Business and Consumer Services	4.3
Education	4.2
Healthcare, Hospitals and Medicine	4
Manufacturing and Machinery	3.8
Restaurants	3.4
Retail	2.9

Culver's Restaurants Pricing vs. Competitors

Compared to its competitors, Culver's Restaurants's ROI score is rated right above Freddy's Frozen Custard.

COMPANY		Pricing Score
	Culver's Restaurants	3.8/5
	Freddy's Frozen Custard	3.1/5
	Wendy's	2.8/5

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Culver's Restaurants's ROI score is rated right above Red Bull, and is preceded by Hershey Company.

COMPANY		Pricing Score
	Chick-fil-A	4.1/5
	The Coca-Cola Company	3.9/5
	Hershey Company	3.9/5
	Culver's Restaurants	3.8/5
	Red Bull	3.8/5
	Mars	3.8/5
	PepsiCo	3.8/5
	Starbucks	3.6/5
	McDonald's	3.6/5

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Culver's Restaurants Customer Satisfaction (CSAT)

Culver's Restaurants Customer Satisfaction (CSAT) Score

84 / 100

Culver's Restaurants has an overall Customer Satisfaction score of 84 rated by its users and customers.

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Very Satisfied	59%
Satisfied	25%
Neither Satisfied nor Dissatisfied	5%
Dissatisfied	3%
Very Dissatisfied	8%

Very Satisfied

59%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Culver's Restaurants Customer Satisfaction

Culver's Restaurants's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by customers ages 61-65.

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Ranked Culver's Restaurants Customer Satisfaction the Highest

18-25	100%
Accounting	100%
Hispanic or Latino	100%

Ranked Culver's Restaurants Customer Satisfaction the Lowest

1 to 2 Years	75%
Restaurants	67%
61-65	60%

Culver's Restaurants Customer Satisfaction Score by Gender

Female customers rated Culver's Restaurants's Customer Satisfaction score 1 points higher than Male customers.

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87 / 100

Male

	Very Satisfied	79%
	Satisfied	8%
	Neither Satisfied nor Dissatisfied	5%
	Dissatisfied	3%
	Very Dissatisfied	5%

88 / 100

Female

	Very Satisfied	59%
	Satisfied	29%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	6%
	Very Dissatisfied	6%

Culver's Restaurants Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Culver's Restaurants' Customer Satisfaction (CSAT) score was rated 86% according to Caucasian users and customers.

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86 / 100

Very Satisfied	67%
Satisfied	19%
Neither Satisfied nor Dissatisfied	2%
Dissatisfied	6%
Very Dissatisfied	6%

Very Satisfied

67%

Satisfied

19%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Hispanic or Latino

Culver's Restaurants' Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100

Very Satisfied	86%
Satisfied	14%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

86%

Satisfied

14%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

Culver's Restaurants' Customer Satisfaction (CSAT) score was rated 83% according to African American/Black users and customers.

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83 / 100

Very Satisfied	50%
Satisfied	33%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	17%

Very Satisfied

50%

Satisfied

33%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

17%

CSAT according to Other

Culver's Restaurants' Customer Satisfaction (CSAT) score was rated 88% according to Other users and customers.

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88 / 100

Very Satisfied	88%
Satisfied	0%
Neither Satisfied nor Dissatisfied	12%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

88%

Satisfied

Neither Satisfied nor Dissatisfied

12%

Dissatisfied

Very Dissatisfied

Culver's Restaurants Customer Satisfaction Score by Age

Culver's Restaurants's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.

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100

Breakdown

Age

Score

18-25

100%

31-35

100%

36-40

75%

56-60

75%

61-65

60%

66+

73%

Culver's Restaurants Customer Satisfaction Score by Usage

Culver's Restaurants's Customer Satisfaction score was rated the highest by customers who have used Culver's Restaurants's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	89
1 to 2 Years	75
2 to 5 Years	95
5 to 10 Years	86
Over 10 Years	85

Culver's Restaurants Customer Satisfaction Score by Industry

Culver's Restaurants's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Restaurants industry customers.

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			"groupId": 515,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Culver's Restaurants's Customer Satisfaction score is  rated by Education customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		},
		{
			"label": "Healthcare, Hospitals and Medicine",
			"groupId": 522,
			"score": 100,
			"stars": 0,
			"csatScore": 100,
			"text": "Culver's Restaurants's Customer Satisfaction score is  rated by Healthcare, Hospitals and Medicine customers on Comparably.",
			"scoreClassName": "max",
			"scoreLabel": 100
		},
		{
			"label": "Restaurants",
			"groupId": 558,
			"score": 67,
			"stars": 0,
			"csatScore": 67,
			"text": "Culver's Restaurants's Customer Satisfaction score is  rated by Restaurants customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 67
		},
		{
			"label": "Retail",
			"groupId": 559,
			"score": 75,
			"stars": 0,
			"csatScore": 75,
			"text": "Culver's Restaurants's Customer Satisfaction score is  rated by Retail customers on Comparably.",
			"scoreClassName": "",
			"scoreLabel": 75
		}
	]
}

Tech	100
Accounting	100
Architecture and Planning	100
Arts and Entertainment	100
Business and Consumer Services	100
Education	75
Healthcare, Hospitals and Medicine	100
Restaurants	67
Retail	75

Culver's Restaurants Customer Satisfaction vs. Competitors

Compared to its competitors, Culver's Restaurants's Customer Satisfaction score is rated right above Freddy's Frozen Custard.

COMPANY		Customer Satisfaction (CSAT) Score
	Culver's Restaurants	84%
	Freddy's Frozen Custard	65%
	Wendy's	55%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Culver's Restaurants's Customer Satisfaction score is rated right above Starbucks, and is preceded by The Coca-Cola Company.

COMPANY		Customer Satisfaction (CSAT) Score
	The Coca-Cola Company	87%
	Culver's Restaurants	84%
	Starbucks	84%
	Red Bull	82%
	Chick-fil-A	81%
	Hershey Company	80%
	PepsiCo	79%
	Mars	74%
	McDonald's	72%

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Culver's Restaurants Customer Service

4.1/5

Culver's Restaurants has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About Culver's Restaurants's Customer Service

Website

http://www.culvers.com/

Quick Insights into Culver's Restaurants Customer Service

Culver's Restaurants's Customer Service score was rated highest by customers ages 56-60, and rated lowest by customers ages 61-65.

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Ranked Culver's Restaurants Customer Service the Highest

56-60	5
Education	4.7
Other	4.7

Ranked Culver's Restaurants Customer Service the Lowest

African American/Black	3.7
Restaurants	3.7
61-65	3.5

Culver's Restaurants Customer Service Score by Gender

Male customers rated Culver's Restaurants's Customer Service score 0.5 stars higher than Female customers.

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Male

4.5/5

Female

4/5

Culver's Restaurants Customer Service Score by Ethnicity

Culver's Restaurants's Customer Service score was rated the highest by Other customers, and the lowest by African American/Black customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.2	Caucasian	4.2
Hispanic or Latino 4.5	Hispanic or Latino	4.5
African American/Black 3.7	African American/Black	3.7
Other 4.7	Other	4.7

Culver's Restaurants Customer Service Score by Age

Culver's Restaurants's Customer Service score was rated the highest by customers ages 56-60, and the lowest by customers ages 61-65.

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100

Summary	Age	Customer Service Score
18-25 4.4	18-25	4.4
31-35 4.5	31-35	4.5
36-40 4.4	36-40	4.4
41-45 4.6	41-45	4.6
56-60 5	56-60	5
61-65 3.5	61-65	3.5
66+ 3.7	66+	3.7

Culver's Restaurants Customer Service Score by Usage

Culver's Restaurants's Customer Service score was rated the highest by customers who have used Culver's Restaurants's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	4.6
1 to 2 Years	4.5
2 to 5 Years	4.3
5 to 10 Years	4.1
Over 10 Years	4.2

Culver's Restaurants Customer Service Score by Industry

Culver's Restaurants's Customer Service score was rated the highest by Education industry customers, and the lowest by Restaurants industry customers.

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Tech	4.7
Accounting	4.4
Architecture and Planning	4.5
Arts and Entertainment	4.5
Business and Consumer Services	4.3
Education	4.7
Healthcare, Hospitals and Medicine	4.1
Manufacturing and Machinery	4.3
Restaurants	3.7
Retail	3.9

Culver's Restaurants Customer Service vs. Competitors

Compared to its competitors, Culver's Restaurants's Customer Service score is rated right above Freddy's Frozen Custard.

COMPANY		Customer Service Score
	Culver's Restaurants	4.1/5
	Freddy's Frozen Custard	3.1/5
	Wendy's	2.9/5

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Culver's Restaurants's Customer Service score is rated right above Starbucks, and is preceded by Chick-fil-A.

COMPANY		Customer Service Score
	Chick-fil-A	4.3/5
	Culver's Restaurants	4.1/5
	Starbucks	4.1/5
	The Coca-Cola Company	4/5
	Red Bull	4/5
	Hershey Company	3.9/5
	Mars	3.9/5
	PepsiCo	3.8/5
	McDonald's	3.6/5

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Culver's Restaurants as an Employer

4.3/5

Culver's Restaurants has a 4.3/5 stars for its overall company culture rated by their employees

top

25%

CEO of Culver's Restaurants

Craig Culver

In the Top 25% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Culver's Restaurants scored a 45 for Net Promoter Score and a 11 for Employee Net Promoter Score. NPS gauges how likely a customer of Culver's Restaurants would recommend the brand to a friend. ENPS measures how likely Culver's Restaurants employees would recommend working at Culver's Restaurants to a friend.

Net Promoter Score

NPS Score

67%	Promoters
11%	Passive
22%	Detractors

Employee Net Promoter Score

eNPS Score

44%	Promoters
23%	Passive
33%	Detractors

Global Ranking Snapshot

Culver's Restaurants is ranked #898 in the Global Top 100 Brands. It ranks just behind Rbc and just ahead of RB US.

RANK			INDUSTRY
896	Genesys	Tony Bates	Tech
897	Rbc	David McKay	Banking and Financial Services
898	Culver's Restaurants	Craig Culver	Food and Beverages
899	RB US	Laxman Narasimhan	Consumer Goods
900	Kraken	David Ripley	Banking and Financial Services
901	NASCAR	Brian France	Automotive and Transportation
902	Legrand	John Selldorff	Consumer Goods

Food and Beverages Ranking Snapshot

Culver's Restaurants is ranked #72 in the Food and Beverages Industry. It ranks just behind Sheetz and just ahead of E. & J. Gallo Winery.

RANK		Location
70	Carl's Jr	Santa Ana, CA
71	Sheetz
72	Culver's Restaurants
73	E. & J. Gallo Winery	Modesto, CA
74	Drizly	Boston, MA
75	Perdue Farms	Salisbury, MD
76	Cold Stone Creamery	Scottsdale, AZ