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E. & J. Gallo Winery is

Ranked

#73

Food and Beverages Brands

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E. & J. Gallo Winery

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E. & J. Gallo Winery

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E. & J. Gallo Winery is ranked #73 in Food and Beverages Brands

About E. & J. Gallo Winery's Brand

E. &. J. Gallo Winery, Inc. engages in producing and distributing wines in the United States and internationally. It offers table and E. & J. Gallo Winery’s brand is ranked #912 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of E. & J. Gallo Winery. When compared to other organizations within the Food and Beverages industry, E. & J. Gallo Winery is ranked #73. Among its major competitors, E. & J. Gallo Winery is ranked in 1st place for NPS while Diageo is 2nd, and Constellation Brands is 3rd.

Brand at a Glance

75%

Customer Loyalty

4.1/5

Product Quality

4.1/5

Pricing

4.2/5

Customer Service

E. & J. Gallo Winery CMO

Stephanie Gallo

E. & J. Gallo Winery Ranking

^#73 in Food and Beverages
^#1 / 4 of its competitors

E. & J. Gallo Winery NPS

E. & J. Gallo Winery's Net Promoter Score (NPS) is a 54 with 70% Promoters, 14% Passives, and 16% Detractors. Net Promoter Score tracks whether E. & J. Gallo Winery's customers would recommend using the product based on a scale of -100 to 100.

E. & J. Gallo Winery Overall NPS

NPS

70%	Promoters
14%	Passives
16%	Detractors

E. & J. Gallo Winery NPS Trend

-100

-50

100

Summary	Date	Score
Jan 2025 54	Jan 2025	54
Feb 2025 54	Feb 2025	54
Mar 2025 54	Mar 2025	54
Apr 2025 54	Apr 2025	54
May 2025 54	May 2025	54
Jun 2025 52	Jun 2025	52
Jul 2025 52	Jul 2025	52
Sep 2025 52	Sep 2025	52
Oct 2025 53	Oct 2025	53
Nov 2025 55	Nov 2025	55
Dec 2025 54	Dec 2025	54
Jan 2026 55	Jan 2026	55

How Other Brands Compare

E. & J. Gallo Winery is ranked first for NPS among its competitors. Diageo and Constellation Brands come in second and third, with Concha y Toro coming in at #4.

	E. & J. Gallo Winery	Diageo	Constellation Brands	Concha y Toro
Global Ranking	#912	#344	#472	#-
NPS	54	43	40	0
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	Neutral	-
Valuation Updated every 24 hours for public companies	-	$96.06B	$43.31B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

E. & J. Gallo Winery NPS by Gender

Male customers rated E. & J. Gallo Winery's NPS 17 points higher than Female customers.

Male

E. & J. Gallo Winery's NPS was rated 70 by Male customers on Comparably.

80%

Promoters

10%

Passives

10%

Detractors

Female

E. & J. Gallo Winery's NPS was rated 53 by Female customers on Comparably.

70%

Promoters

13%

Passives

17%

Detractors

E. & J. Gallo Winery NPS by Ethnicity

E. & J. Gallo Winery's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

-100

-50

100

Summary	Ethnicity	Score
Caucasian 76	Caucasian	76
African American/Black 100	African American/Black	100
Asian or Pacific Islander -40	Asian or Pacific Islander	-40
Other 37	Other	37

E. & J. Gallo Winery NPS by Age

E. & J. Gallo Winery's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

100

Summary

Age

Promoters

Passives

Detractors

18-25

71%

22%

26-30

33%

67%

31-35

80%

20%

36-40

40%

60%

41-45

100%

46-50

60%

20%

51-55

87%

13%

56-60

87%

13%

61-65

62%

13%

25%

66+

100%

E. & J. Gallo Winery NPS by Usage

E. & J. Gallo Winery's NPS was rated the highest by customers who have used E. & J. Gallo Winery's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 7	Less than 1 Year	7
1 to 2 Years 76	1 to 2 Years	76
2 to 5 Years 100	2 to 5 Years	100
5 to 10 Years 60	5 to 10 Years	60
Over 10 Years 77	Over 10 Years	77

E. & J. Gallo Winery NPS vs. Competitors

Compared to its competitors, E. & J. Gallo Winery's NPS is rated right above Diageo.

COMPANY		NPS Score
	E. & J. Gallo Winery	54
	Diageo	43
	Constellation Brands	40
	Concha y Toro	0

E. & J. Gallo Winery NPS vs Companies in Food and Beverages

In the Food and Beverages industry, E. & J. Gallo Winery's NPS is rated right above Red Bull, and is preceded by Chick-fil-A.

COMPANY		NPS Score
	Chick-fil-A	55
	E. & J. Gallo Winery	54
	Red Bull	42
	The Coca-Cola Company	39
	Hershey Company	35
	Starbucks	30
	Mars	27
	PepsiCo	24
	McDonald's	19

E. & J. Gallo Winery Customer Reviews

Out of the 22 E. & J. Gallo Winery customer reviews 20 were positive and 2 were constructive. E. & J. Gallo Winery customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

All Reviews

Positive Reviews

Constructive Reviews

E. & J. Gallo Winery Customer Loyalty

75%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

75% of E. & J. Gallo Winery users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

75%

25%

E. & J. Gallo Winery Customer Loyalty Score by Gender

Male customers rated E. & J. Gallo Winery's Customer Loyalty score 18% higher than Female customers.

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Male

88%

Yes

Female

70%

Yes

E. & J. Gallo Winery Customer Loyalty Score by Ethnicity

E. & J. Gallo Winery's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.

% who answered "Yes"

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out of 100

Caucasian

out of 100

African American/Black

out of 100

Asian or Pacific Islander

out of 100

Other

E. & J. Gallo Winery Customer Loyalty Score by Age

E. & J. Gallo Winery's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 46-50.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of E. & J. Gallo Winery.

20%

40%

60%

80%

100%

Summary	Age	Score
18-25 68%	18-25	68%
26-30 70%	26-30	70%
31-35 82%	31-35	82%
36-40 82%	36-40	82%
41-45 100%	41-45	100%
46-50 64%	46-50	64%
51-55 78%	51-55	78%
56-60 78%	56-60	78%
61-65 78%	61-65	78%
66+ 89%	66+	89%

E. & J. Gallo Winery Customer Loyalty Score by Usage

E. & J. Gallo Winery's Customer Loyalty score was rated the highest by customers who have used E. & J. Gallo Winery's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	61%
1 to 2 Years	72%
2 to 5 Years	100%
5 to 10 Years	46%
Over 10 Years	91%

E. & J. Gallo Winery Customer Loyalty Score by Industry

E. & J. Gallo Winery's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Tech industry customers.

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Tech	70%
Accounting	87%
Aerospace and Aviation	70%
Architecture and Planning	100%
Banking and Financial Services	70%
Beverage, Wine and Spirits	78%
Business and Consumer Services	78%
Consulting	100%
Retail	100%

E. & J. Gallo Winery Customer Loyalty vs. Competitors

Compared to its competitors, E. & J. Gallo Winery's Customer Loyalty score is rated right above Constellation Brands, and is preceded by Diageo.

COMPANY		Customer Loyalty Score
	Diageo	87%
	E. & J. Gallo Winery	75%
	Constellation Brands	72%
	Concha y Toro	10%

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, E. & J. Gallo Winery's Customer Loyalty score is rated right below Mars.

COMPANY		Customer Loyalty Score
	Chick-fil-A	87%
	The Coca-Cola Company	85%
	PepsiCo	82%
	Red Bull	81%
	Hershey Company	81%
	McDonald's	79%
	Starbucks	78%
	Mars	78%
	E. & J. Gallo Winery	75%

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E. & J. Gallo Winery Product Quality

4.1/5

E. & J. Gallo Winery has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.

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E. & J. Gallo Winery Product Information

E. & J. Gallo Winery’s product quality score is a 4.1 out of 5 as rated by its users and customers. Reviewers from the Business and Consumer Services industry rated E. & J. Gallo Winery's product the highest. Reviewers from the Beverage, Wine and Spirits industry rated E. & J. Gallo Winery the lowest at 3.9.

Website: http://www.ejgallo.com

Company Size: 10,000+ Employees

Industry

Food and Beverages

Manufacturing

Quick Insights into E. & J. Gallo Winery Product Quality

E. & J. Gallo Winery's Product Quality score was rated highest by African American/Black customers, and rated lowest by customers ages 36-40.

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Ranked E. & J. Gallo Winery Product Quality the Highest

African American/Black	5
Business and Consumer Services	5
56-60	4.9

Ranked E. & J. Gallo Winery Product Quality the Lowest

Asian or Pacific Islander	3.6
Aerospace and Aviation	3.3
36-40	3.2

E. & J. Gallo Winery Product Quality Score by Gender

Male customers rated E. & J. Gallo Winery's Product Quality score 0.2 stars higher than Female customers.

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Male

4.6/5

Female

4.4/5

E. & J. Gallo Winery Product Quality Score by Ethnicity

E. & J. Gallo Winery's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 4.5	Caucasian	4.5
African American/Black 5	African American/Black	5
Asian or Pacific Islander 3.6	Asian or Pacific Islander	3.6
Other 4.6	Other	4.6

E. & J. Gallo Winery Product Quality Score by Age

E. & J. Gallo Winery's Product Quality score was rated the highest by customers ages 56-60, and the lowest by customers ages 36-40.

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Summary	Age	Score
18-25 4.3	18-25	4.3
26-30 4.6	26-30	4.6
31-35 4.3	31-35	4.3
36-40 3.2	36-40	3.2
41-45 4.8	41-45	4.8
46-50 4.8	46-50	4.8
51-55 4.2	51-55	4.2
56-60 4.9	56-60	4.9
61-65 4.1	61-65	4.1
66+ 4.9	66+	4.9

E. & J. Gallo Winery Product Quality Score by Usage

E. & J. Gallo Winery's Product Quality score was rated the highest by customers who have used E. & J. Gallo Winery's products/services for Over 10 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	4.3
1 to 2 Years	4.4
2 to 5 Years	4.5
5 to 10 Years	3.6
Over 10 Years	4.6

E. & J. Gallo Winery Product Quality Score by Industry

E. & J. Gallo Winery's Product Quality score was rated the highest by Business and Consumer Services industry customers, and the lowest by Aerospace and Aviation industry customers.

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Tech	4.4
Accounting	4.4
Aerospace and Aviation	3.3
Architecture and Planning	4.6
Banking and Financial Services	4.6
Beverage, Wine and Spirits	3.9
Business and Consumer Services	5
Consulting	4.1
Retail	4.7

E. & J. Gallo Winery Product Quality vs. Competitors

Compared to its competitors, E. & J. Gallo Winery's Product Quality score is rated right above Constellation Brands, and is preceded by Diageo.

COMPANY		Product Quality Score
	Diageo	4.2/5
	E. & J. Gallo Winery	4.1/5
	Constellation Brands	4/5
	Concha y Toro	1.5/5

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, E. & J. Gallo Winery's Product Quality score is rated right above Starbucks, and is preceded by Red Bull.

COMPANY		Product Quality Score
	Chick-fil-A	4.3/5
	The Coca-Cola Company	4.2/5
	Red Bull	4.2/5
	E. & J. Gallo Winery	4.1/5
	Starbucks	4.1/5
	Hershey Company	4.1/5
	Mars	4/5
	PepsiCo	4/5
	McDonald's	3.7/5

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E. & J. Gallo Winery Pricing

E. & J. Gallo Winery ROI & Value For Money

4.1/5

E. & J. Gallo Winery has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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E. & J. Gallo Winery Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Business and Consumer Services industry. The users from the Tech industry think that they had the lowest ROI from E. & J. Gallo Winery.

Quick Insights into E. & J. Gallo Winery ROI

E. & J. Gallo Winery's ROI score was rated highest by customers from the Business and Consumer Services industry, and rated lowest by customers ages 36-40.

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Ranked E. & J. Gallo Winery ROI the Highest

Business and Consumer Services	5
2 to 5 Years	4.8
66+	4.7

Ranked E. & J. Gallo Winery ROI the Lowest

Asian or Pacific Islander	3.4
Tech	3.4
36-40	3.1

E. & J. Gallo Winery ROI Score by Gender

Male customers rated E. & J. Gallo Winery's ROI score 0.5 stars higher than Female customers.

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Male

4.5/5

Female

4/5

E. & J. Gallo Winery ROI Score by Ethnicity

E. & J. Gallo Winery's ROI score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

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Summary	Ethnicity	Score
Caucasian 4.4	Caucasian	4.4
African American/Black 3.5	African American/Black	3.5
Asian or Pacific Islander 3.4	Asian or Pacific Islander	3.4
Other 4.2	Other	4.2

E. & J. Gallo Winery ROI Score by Age

E. & J. Gallo Winery's ROI score was rated the highest by customers ages 66+, and the lowest by customers ages 36-40.

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Summary	Age	Score
18-25 4.5	18-25	4.5
26-30 4	26-30	4
31-35 3.7	31-35	3.7
36-40 3.1	36-40	3.1
41-45 4.6	41-45	4.6
46-50 4.4	46-50	4.4
51-55 4	51-55	4
56-60 4.6	56-60	4.6
61-65 3.8	61-65	3.8
66+ 4.7	66+	4.7

E. & J. Gallo Winery ROI Score by Usage

E. & J. Gallo Winery's ROI score was rated the highest by customers who have used E. & J. Gallo Winery's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year	3.8
1 to 2 Years	4.2
2 to 5 Years	4.8
5 to 10 Years	3.8
Over 10 Years	4.4

E. & J. Gallo Winery ROI Score by Industry

E. & J. Gallo Winery's ROI score was rated the highest by Business and Consumer Services industry customers, and the lowest by Tech industry customers.

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Tech	3.4
Accounting	4.4
Aerospace and Aviation	4
Architecture and Planning	4.8
Banking and Financial Services	4.5
Beverage, Wine and Spirits	4
Business and Consumer Services	5
Consulting	4.3
Retail	4.4

E. & J. Gallo Winery Pricing vs. Competitors

Compared to its competitors, E. & J. Gallo Winery's ROI score is rated right above Diageo.

COMPANY		Pricing Score
	E. & J. Gallo Winery	4.1/5
	Diageo	4.1/5
	Constellation Brands	4/5
	Concha y Toro	3/5

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, E. & J. Gallo Winery's ROI score is rated right above Chick-fil-A.

COMPANY		Pricing Score
	E. & J. Gallo Winery	4.1/5
	Chick-fil-A	4.1/5
	The Coca-Cola Company	3.9/5
	Hershey Company	3.9/5
	Red Bull	3.8/5
	Mars	3.8/5
	PepsiCo	3.8/5
	Starbucks	3.6/5
	McDonald's	3.6/5

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E. & J. Gallo Winery Customer Satisfaction (CSAT)

E. & J. Gallo Winery Customer Satisfaction (CSAT) Score

81 / 100

E. & J. Gallo Winery has an overall Customer Satisfaction score of 81 rated by its users and customers.

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Very Satisfied	49%
Satisfied	32%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	2%
Very Dissatisfied	9%

Very Satisfied

49%

Satisfied

32%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into E. & J. Gallo Winery Customer Satisfaction

E. & J. Gallo Winery's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers from the Aerospace and Aviation industry.

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Ranked E. & J. Gallo Winery Customer Satisfaction the Highest

31-35	100%
African American/Black	100%
Banking and Financial Services	100%

Ranked E. & J. Gallo Winery Customer Satisfaction the Lowest

Other	73%
36-40	67%
Aerospace and Aviation	33%

E. & J. Gallo Winery Customer Satisfaction Score by Gender

Male customers rated E. & J. Gallo Winery's Customer Satisfaction score 15 points higher than Female customers.

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93 / 100

Male

	Very Satisfied	66%
	Satisfied	27%
	Neither Satisfied nor Dissatisfied	7%
	Dissatisfied	0%
	Very Dissatisfied	0%

78 / 100

Female

	Very Satisfied	41%
	Satisfied	37%
	Neither Satisfied nor Dissatisfied	7%
	Dissatisfied	0%
	Very Dissatisfied	15%

E. & J. Gallo Winery Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

E. & J. Gallo Winery's Customer Satisfaction (CSAT) score was rated 84% according to Caucasian users and customers.

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84 / 100

Very Satisfied	59%
Satisfied	25%
Neither Satisfied nor Dissatisfied	8%
Dissatisfied	0%
Very Dissatisfied	8%

Very Satisfied

59%

Satisfied

25%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to African American/Black

E. & J. Gallo Winery's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100

Very Satisfied	100%
Satisfied	0%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

100%

Satisfied

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

CSAT according to Asian or Pacific Islander

E. & J. Gallo Winery's Customer Satisfaction (CSAT) score was rated 80% according to Asian or Pacific Islander users and customers.

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80 / 100

Very Satisfied	20%
Satisfied	60%
Neither Satisfied nor Dissatisfied	20%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

20%

Satisfied

60%

Neither Satisfied nor Dissatisfied

20%

Dissatisfied

Very Dissatisfied

CSAT according to Other

E. & J. Gallo Winery's Customer Satisfaction (CSAT) score was rated 73% according to Other users and customers.

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73 / 100

Very Satisfied	37%
Satisfied	36%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	9%
Very Dissatisfied	9%

Very Satisfied

37%

Satisfied

36%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

E. & J. Gallo Winery Customer Satisfaction Score by Age

E. & J. Gallo Winery's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 36-40.

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100

Breakdown

Age

Score

18-25

73%

26-30

67%

31-35

100%

36-40

67%

41-45

100%

46-50

100%

51-55

86%

56-60

87%

61-65

72%

66+

88%

E. & J. Gallo Winery Customer Satisfaction Score by Usage

E. & J. Gallo Winery's Customer Satisfaction score was rated the highest by customers who have used E. & J. Gallo Winery's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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Less than 1 Year	77
1 to 2 Years	73
2 to 5 Years	75
Over 10 Years	91

E. & J. Gallo Winery Customer Satisfaction Score by Industry

E. & J. Gallo Winery's Customer Satisfaction score was rated the highest by Banking and Financial Services industry customers, and the lowest by Aerospace and Aviation industry customers.

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			"label": "Tech",
			"groupId": 104,
			"score": 87,
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			"groupId": 495,
			"score": 83,
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			"scoreLabel": 100
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		{
			"label": "Beverage, Wine and Spirits",
			"groupId": 502,
			"score": 86,
			"stars": 0,
			"csatScore": 86,
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			"scoreLabel": 100
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			"groupId": 511,
			"score": 100,
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			"scoreLabel": 100
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			"groupId": 559,
			"score": 67,
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Tech	87
Accounting	83
Aerospace and Aviation	33
Banking and Financial Services	100
Beverage, Wine and Spirits	86
Business and Consumer Services	100
Consulting	100
Retail	67

E. & J. Gallo Winery Customer Satisfaction vs. Competitors

Compared to its competitors, E. & J. Gallo Winery's Customer Satisfaction score is rated right above Constellation Brands, and is preceded by Diageo.

COMPANY		Customer Satisfaction (CSAT) Score
	Diageo	83%
	E. & J. Gallo Winery	81%
	Constellation Brands	72%
	Concha y Toro	0%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, E. & J. Gallo Winery's Customer Satisfaction score is rated right above Chick-fil-A, and is preceded by Red Bull.

COMPANY		Customer Satisfaction (CSAT) Score
	The Coca-Cola Company	87%
	Starbucks	84%
	Red Bull	82%
	E. & J. Gallo Winery	81%
	Chick-fil-A	81%
	Hershey Company	80%
	PepsiCo	79%
	Mars	74%
	McDonald's	72%

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E. & J. Gallo Winery Customer Service

4.2/5

E. & J. Gallo Winery has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.

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About E. & J. Gallo Winery's Customer Service

Address

Modesto, CA

Website

http://www.ejgallo.com

Phone Number

(187) 768-7946

Quick Insights into E. & J. Gallo Winery Customer Service

E. & J. Gallo Winery's Customer Service score was rated highest by African American/Black customers, and rated lowest by Other customers.

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Ranked E. & J. Gallo Winery Customer Service the Highest

African American/Black	5
Business and Consumer Services	5
2 to 5 Years	4.8

Ranked E. & J. Gallo Winery Customer Service the Lowest

Retail	3.9
36-40	3.6
Other	3.6

E. & J. Gallo Winery Customer Service Score by Gender

Male customers rated E. & J. Gallo Winery's Customer Service score 0.2 stars higher than Female customers.

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Male

4.5/5

Female

4.3/5

E. & J. Gallo Winery Customer Service Score by Ethnicity

E. & J. Gallo Winery's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 4.5	Caucasian	4.5
African American/Black 5	African American/Black	5
Asian or Pacific Islander 4.1	Asian or Pacific Islander	4.1
Other 3.6	Other	3.6

E. & J. Gallo Winery Customer Service Score by Age

E. & J. Gallo Winery's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 36-40.

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100

Summary	Age	Customer Service Score
18-25 4.5	18-25	4.5
26-30 4	26-30	4
31-35 4.5	31-35	4.5
36-40 3.6	36-40	3.6
41-45 4.8	41-45	4.8
46-50 4	46-50	4
51-55 4.3	51-55	4.3
56-60 4.2	56-60	4.2
61-65 3.8	61-65	3.8
66+ 4.5	66+	4.5

E. & J. Gallo Winery Customer Service Score by Usage

E. & J. Gallo Winery's Customer Service score was rated the highest by customers who have used E. & J. Gallo Winery's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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Less than 1 Year	4
1 to 2 Years	4.5
2 to 5 Years	4.8
5 to 10 Years	3.9
Over 10 Years	4.3

E. & J. Gallo Winery Customer Service Score by Industry

E. & J. Gallo Winery's Customer Service score was rated the highest by Business and Consumer Services industry customers, and the lowest by Retail industry customers.

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Tech	4.1
Accounting	4.4
Aerospace and Aviation	4
Architecture and Planning	4.6
Banking and Financial Services	4.8
Beverage, Wine and Spirits	4.3
Business and Consumer Services	5
Consulting	4.1
Retail	3.9

E. & J. Gallo Winery Customer Service vs. Competitors

Compared to its competitors, E. & J. Gallo Winery's Customer Service score is rated right above Diageo.

COMPANY		Customer Service Score
	E. & J. Gallo Winery	4.2/5
	Diageo	4.1/5
	Constellation Brands	4/5
	Concha y Toro	3/5

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, E. & J. Gallo Winery's Customer Service score is rated right above Starbucks, and is preceded by Chick-fil-A.

COMPANY		Customer Service Score
	Chick-fil-A	4.3/5
	E. & J. Gallo Winery	4.2/5
	Starbucks	4.1/5
	The Coca-Cola Company	4/5
	Red Bull	4/5
	Hershey Company	3.9/5
	Mars	3.9/5
	PepsiCo	3.8/5
	McDonald's	3.6/5

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E. & J. Gallo Winery as an Employer

4.6/5

E. & J. Gallo Winery has a 4.6/5 stars for its overall company culture rated by their employees

top

CEO of E. & J. Gallo Winery

Joseph Gallo

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

E. & J. Gallo Winery scored a 54 for Net Promoter Score and a 35 for Employee Net Promoter Score. NPS gauges how likely a customer of E. & J. Gallo Winery would recommend the brand to a friend. ENPS measures how likely E. & J. Gallo Winery employees would recommend working at E. & J. Gallo Winery to a friend.

Net Promoter Score

NPS Score

70%	Promoters
14%	Passive
16%	Detractors

Employee Net Promoter Score

eNPS Score

56%	Promoters
23%	Passive
21%	Detractors

Global Ranking Snapshot

E. & J. Gallo Winery is ranked #912 in the Global Top 100 Brands. It ranks just behind Kia America and just ahead of Jumia.

RANK			INDUSTRY
910	HCA Healthcare	Samuel N. Hazen	Health and Wellness
911	Kia America	SeungKyu (Sean) Yoon	Automotive and Transportation
912	E. & J. Gallo Winery	Joseph Gallo	Food and Beverages
913	Jumia	Jeremy Hodara	Retail
914	Drizly	Cory Rellas	Food and Beverages
915	The Capital Grille	John Martin	Travel and Hospitality
916	The MathWorks	Jack Little	Tech

Food and Beverages Ranking Snapshot

E. & J. Gallo Winery is ranked #73 in the Food and Beverages Industry. It ranks just behind Culver's Restaurants and just ahead of Drizly.

RANK		Location
71	Sheetz
72	Culver's Restaurants
73	E. & J. Gallo Winery	Modesto, CA
74	Drizly	Boston, MA
75	Perdue Farms	Salisbury, MD
76	Cold Stone Creamery	Scottsdale, AZ
77	Boar's Head