Constellation Brands NPS & Customer Reviews | Comparably
Constellation Brands is
Ranked
#39
in
Food and Beverages Brands
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Constellation Brands
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Constellation Brands is ranked #39 in Food and Beverages Brands

About Constellation Brands' Brand

Constellation Brands is a producer and marketer of beer, wine, and spirits. Constellation Brands’s brand is ranked #472 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Constellation Brands. When compared to other organizations within the Food and Beverages industry, Constellation Brands is ranked #39. Among its major competitors, Constellation Brands is ranked in 4th place for NPS while Brown-Forman is 1st, and Diageo is 2nd. Overall, Constellation Brands has a neutral social sentiment, when analyzing social media channels and online mentions.Their current market cap is $43.31B

Brand at a Glance

72%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4/5
Customer Service

Constellation Brands CMO
  Constellation Brands CMO

Ben Dollard

Mr. Ben Dollard has been Senior Vice President and Chief Marketing Officer & International for the Wine & Spirits Division at Constellation Brands Inc. since January 30, 2017. Mr. Dollard served as the Chief Growth Officer of Beer and Wine & Spirits Divisions at Constellation Brands Inc. since January 26, 2016 until January 2017. Mr. Dollard served as the President of Canadian Business at President of Canadian Business since March 2013. He served as Senior Vice President of International at Constellation Brands Inc.until March 2013. Mr. Dollard joined CBI in 2001 and has extensive brand building, sales, marketing and production experience, including being involved in U.S. exports into Canada. He has focused on establishing and executing CBI's emerging markets strategy.

Constellation Brands Ranking

Constellation Brands NPS

Constellation Brands's Net Promoter Score (NPS) is a 40 with 62% Promoters, 16% Passives, and 22% Detractors. Net Promoter Score tracks whether Constellation Brands's customers would recommend using the product based on a scale of -100 to 100.

Constellation Brands Overall NPS

40
NPS
62%Promoters
16%Passives
22%Detractors
Constellation Brands Overall NPS

Constellation Brands NPS Trend

-100
-50
0
50
100
Mar 2024
51
Mar 202451
Apr 2024
50
Apr 202450
May 2024
49
May 202449
Jun 2024
49
Jun 202449
Jul 2024
46
Jul 202446
Aug 2024
45
Aug 202445
Sep 2024
42
Sep 202442
Oct 2024
40
Oct 202440
Dec 2024
39
Dec 202439
Mar 2025
36
Mar 202536
Apr 2025
38
Apr 202538
Jul 2025
40
Jul 202540

How Other Brands Compare

Constellation Brands is ranked #4 for NPS among its competitors. Brown-Forman and Diageo come in first and second, with Heineken coming in at third. Among those competitors, it is the lowest valued company behind Diageo.

Constellation Brands' Logo
Constellation Brands
Diageo's Logo
Diageo
Heineken's Logo
Heineken
Brown-Forman's Logo
Brown-Forman
Global Ranking#472#344#833#-
NPS40434144
Social Sentiment Calculated by analyzing social media and other online mentionsNeutral---
Valuation Updated every 24 hours for public companies$43.31B$96.06B--

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Constellation Brands NPS by Gender

Male customers rated Constellation Brands's NPS 24 points higher than Female customers.

Male

58

Constellation Brands's NPS was rated 58 by Male customers on Comparably.

75%
Promoters
8%
Passives
17%
Detractors

Female

34

Constellation Brands's NPS was rated 34 by Female customers on Comparably.

67%
Promoters
0%
Passives
33%
Detractors

Constellation Brands NPS by Ethnicity

Constellation Brands's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

-100
-50
0
50
100
Caucasian
50
Caucasian50
Hispanic or Latino
34
Hispanic or Latino34
Asian or Pacific Islander
67
Asian or Pacific Islander67

Constellation Brands NPS by Age

Constellation Brands's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.

0
20
40
60
80
100
Promoters
75%
Passives
0%
Detractors
25%
41-4575%0%25%
Promoters
100%
Passives
0%
Detractors
0%
46-50100%0%0%
Promoters
50%
Passives
0%
Detractors
50%
51-5550%0%50%

Constellation Brands NPS by Usage

Constellation Brands's NPS was rated the highest by customers who have used Constellation Brands's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100
-50
0
50
100
1 to 2 Years
25
1 to 2 Years25
5 to 10 Years
100
5 to 10 Years100
Over 10 Years
50
Over 10 Years50

Constellation Brands NPS vs. Competitors

Compared to its competitors, Constellation Brands's NPS is rated right above Gallo Sales, and is preceded by Heineken.

Constellation Brands NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Constellation Brands's NPS is rated right above The Coca-Cola Company, and is preceded by Red Bull.

Constellation Brands Customer Reviews

Out of the 5 Constellation Brands customer reviews 4 were positive and 1 was constructive. Constellation Brands customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.

What can this brand most improve?
Customer service follow - up is poor
What do you value most about this brand?
quality, brand, service, marketing, taste
What do you value most about this brand?
Great products, very forward thinking company
What do you value most about this brand?
Everuthing is super duper fantastic
What do you value most about this brand?
This is a unique brand.

Constellation Brands Customer Loyalty

72%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

72% of Constellation Brands users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

72
72%
28
28%
Constellation Brands Customer Loyalty

Constellation Brands Customer Loyalty Score by Gender

Constellation Brands's Customer Loyalty score was rated 85 by both Female and Male customers on Comparably.

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Male
85%
Yes
Female
85%
Yes

Constellation Brands Customer Loyalty Score by Ethnicity

Constellation Brands's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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100
out of 100
Caucasian
100
out of 100
Hispanic or Latino
70
out of 100
Asian or Pacific Islander

Constellation Brands Customer Loyalty Score by Age

Constellation Brands's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.

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0
20%
40%
60%
80%
100%
41-45
55%
41-4555%
46-50
100%
46-50100%
51-55
78%
51-5578%

Constellation Brands Customer Loyalty Score by Usage

Constellation Brands's Customer Loyalty score was rated the highest by customers who have used Constellation Brands's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.

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1 to 2 Years
78%
5 to 10 Years
100%
Over 10 Years
89%

Constellation Brands Customer Loyalty vs. Competitors

Compared to its competitors, Constellation Brands's Customer Loyalty score is rated right above Gallo Sales, and is preceded by Heineken.

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Constellation Brands' Logo
VS
Brown-Forman's Logo
Diageo's Logo
Heineken's Logo
Gallo Sales' Logo
Wine Group's Logo
MONIN's Logo
AB Co. Logo
Which Winery's Logo

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Constellation Brands's Customer Loyalty score is rated right below Mars.

Unlock Constellation Brands Customer Loyalty vs. Companies in Food and Beverages Data

Constellation Brands' Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Red Bull's Logo
Hershey Company's Logo
McDonald's' Logo
Starbucks' Logo
Mars' Logo

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Constellation Brands Product Quality

4/5

Constellation Brands has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

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Constellation Brands Product Information

Constellation Brands’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
http://cbrands.com
Company Size
5,001-10,000 Employees

Industry

Food and Beverages

Quick Insights into Constellation Brands Product Quality

Constellation Brands's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers ages 51-55.

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Ranked Constellation Brands Product Quality the Highest

46-50
5
5 to 10 Years
5
Asian or Pacific Islander
4.6

Ranked Constellation Brands Product Quality the Lowest

Male
4.3
Over 10 Years
4.2
51-55
3.6

Constellation Brands Product Quality Score by Gender

Female customers rated Constellation Brands's Product Quality score 0.3 stars higher than Male customers.

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Male

4.3/5

Female

4.6/5

Constellation Brands Product Quality Score by Ethnicity

Constellation Brands's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.

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0
1
2
3
4
5
Caucasian
4.3
Caucasian4.3
Hispanic or Latino
4.6
Hispanic or Latino4.6
Asian or Pacific Islander
4.6
Asian or Pacific Islander4.6

Constellation Brands Product Quality Score by Age

Constellation Brands's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.

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0
1
2
3
4
5
41-45
4.4
41-454.4
46-50
5
46-505
51-55
3.6
51-553.6

Constellation Brands Product Quality Score by Usage

Constellation Brands's Product Quality score was rated the highest by customers who have used Constellation Brands's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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1 to 2 Years
4.7
5 to 10 Years
5
Over 10 Years
4.2

Constellation Brands Product Quality vs. Competitors

Compared to its competitors, Constellation Brands's Product Quality score is rated right above Gallo Sales, and is preceded by Diageo.

COMPANYProduct Quality Score
Brown-Forman4.4/5
Heineken4.3/5
Diageo4.2/5
Constellation Brands4/5
Gallo SalesN/A
Wine GroupN/A
MONINN/A
AB Co.N/A
Which WineryN/A

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Constellation Brands' Logo
VS
Brown-Forman's Logo
Heineken's Logo
Diageo's Logo
Gallo Sales' Logo
Wine Group's Logo
MONIN's Logo
AB Co. Logo
Which Winery's Logo

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Constellation Brands's Product Quality score is rated right above McDonald's, and is preceded by PepsiCo.

Unlock Constellation Brands Product Quality vs. Companies in Food and Beverages Data

Constellation Brands' Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Starbucks' Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Constellation Brands Pricing

Constellation Brands ROI & Value For Money

4/5

Constellation Brands has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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Quick Insights into Constellation Brands ROI

Constellation Brands's ROI score was rated highest by customers who have used Constellation Brands's products/services for 5 to 10 Years, and rated lowest by customers ages 51-55.

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Ranked Constellation Brands ROI the Highest

5 to 10 Years
5
46-50
4.6
Asian or Pacific Islander
4.6

Ranked Constellation Brands ROI the Lowest

Over 10 Years
3.7
Hispanic or Latino
3.5
51-55
2.9

Constellation Brands ROI Score by Gender

Female customers rated Constellation Brands's ROI score 0.6 stars higher than Male customers.

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Male

4/5

Female

4.6/5

Constellation Brands ROI Score by Ethnicity

Constellation Brands's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

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0
1
2
3
4
5
Caucasian
4.3
Caucasian4.3
Hispanic or Latino
3.5
Hispanic or Latino3.5
Asian or Pacific Islander
4.6
Asian or Pacific Islander4.6

Constellation Brands ROI Score by Age

Constellation Brands's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.

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0
1
2
3
4
5
41-45
4.2
41-454.2
46-50
4.6
46-504.6
51-55
2.9
51-552.9

Constellation Brands ROI Score by Usage

Constellation Brands's ROI score was rated the highest by customers who have used Constellation Brands's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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1 to 2 Years
4.7
5 to 10 Years
5
Over 10 Years
3.7

Constellation Brands Pricing vs. Competitors

Compared to its competitors, Constellation Brands's ROI score is rated right above Gallo Sales, and is preceded by Heineken.

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Constellation Brands' Logo
VS
Brown-Forman's Logo
Diageo's Logo
Heineken's Logo
Gallo Sales' Logo
Wine Group's Logo
MONIN's Logo
AB Co. Logo
Which Winery's Logo

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Constellation Brands's ROI score is rated right above The Coca-Cola Company, and is preceded by Chick-fil-A.

Unlock Constellation Brands ROI vs. Companies in Food and Beverages Data

Constellation Brands' Logo
VS
Chick-fil-A's Logo
The Coca-Cola Company's Logo
Hershey Company's Logo
Red Bull's Logo
Mars' Logo
PepsiCo's Logo
Starbucks' Logo
McDonald's' Logo

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Constellation Brands Customer Satisfaction (CSAT)

Constellation Brands Customer Satisfaction (CSAT) Score

72 / 100

Constellation Brands has an overall Customer Satisfaction score of 72 rated by its users and customers.

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Very Satisfied47%
Satisfied25%
Neither Satisfied nor Dissatisfied12%
Dissatisfied4%
Very Dissatisfied12%
Very Satisfied
47%
Satisfied
25%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
4%
Very Dissatisfied
12%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Constellation Brands Customer Satisfaction

Constellation Brands's Customer Satisfaction score was rated highest by customers who have used Constellation Brands's products/services for 1 to 2 Years, and rated lowest by Female customers.

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Ranked Constellation Brands Customer Satisfaction the Highest

1 to 2 Years
100%
Hispanic or Latino
100%
Male
92%

Ranked Constellation Brands Customer Satisfaction the Lowest

Asian or Pacific Islander
67%
41-45
50%
Female
50%

Constellation Brands Customer Satisfaction Score by Gender

Male customers rated Constellation Brands's Customer Satisfaction score 42 points higher than Female customers.

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92 / 100
Male
Very Satisfied
50%
Satisfied
42%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
8%
50 / 100
Female
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%

Constellation Brands Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Constellation Brands' Customer Satisfaction (CSAT) score was rated 88% according to Caucasian users and customers.

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88 / 100
Very Satisfied63%
Satisfied25%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied12%
Very Satisfied
63%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
12%

CSAT according to Hispanic or Latino

Constellation Brands' Customer Satisfaction (CSAT) score was rated 100% according to Hispanic or Latino users and customers.

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100 / 100
Very Satisfied67%
Satisfied33%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Constellation Brands' Customer Satisfaction (CSAT) score was rated 67% according to Asian or Pacific Islander users and customers.

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67 / 100
Very Satisfied0%
Satisfied67%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied33%
Very Satisfied
0%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%

Constellation Brands Customer Satisfaction Score by Age

Constellation Brands's Customer Satisfaction score was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.

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0
20
40
60
80
100
41-45 CSAT Score
50%
Very Satisfied
25%
Satisfied
25%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
0%
Very Dissatisfied
25%
41-4550%
51-55 CSAT Score
75%
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
51-5575%

Constellation Brands Customer Satisfaction Score by Usage

Constellation Brands's Customer Satisfaction score was rated the highest by customers who have used Constellation Brands's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.

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1 to 2 Years
100
5 to 10 Years
67
Over 10 Years
88

Constellation Brands Customer Satisfaction vs. Competitors

Compared to its competitors, Constellation Brands's Customer Satisfaction score is rated right above Gallo Sales, and is preceded by Diageo.

COMPANYCustomer Satisfaction (CSAT) Score
Heineken87%
Brown-Forman85%
Diageo83%
Constellation Brands72%
Gallo Sales0%
Wine Group0%
MONIN0%
AB Co.0%
Which Winery0%

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Constellation Brands' Logo
VS
Heineken's Logo
Brown-Forman's Logo
Diageo's Logo
Gallo Sales' Logo
Wine Group's Logo
MONIN's Logo
AB Co. Logo
Which Winery's Logo

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Constellation Brands's Customer Satisfaction score is rated right above McDonald's, and is preceded by Mars.

Unlock Constellation Brands Customer Satisfaction vs. Companies in Food and Beverages Data

Constellation Brands' Logo
VS
The Coca-Cola Company's Logo
Starbucks' Logo
Red Bull's Logo
Chick-fil-A's Logo
Hershey Company's Logo
PepsiCo's Logo
Mars' Logo
McDonald's' Logo

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Constellation Brands Customer Service

4/5

Constellation Brands has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.

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About Constellation Brands's Customer Service

Address

Building 100, 207 High Point Drive, Victor, NY


Website

http://cbrands.com


Phone Number

(585) 396-8085

Quick Insights into Constellation Brands Customer Service

Constellation Brands's Customer Service score was rated highest by customers who have used Constellation Brands's products/services for 5 to 10 Years, and rated lowest by customers ages 51-55.

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Ranked Constellation Brands Customer Service the Highest

5 to 10 Years
5
46-50
4.8
Asian or Pacific Islander
4.6

Ranked Constellation Brands Customer Service the Lowest

Hispanic or Latino
4.1
Over 10 Years
4
51-55
3.2

Constellation Brands Customer Service Score by Gender

Female customers rated Constellation Brands's Customer Service score 0.4 stars higher than Male customers.

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Male

4.2/5

Female

4.6/5

Constellation Brands Customer Service Score by Ethnicity

Constellation Brands's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.

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0
20
40
60
80
100
Caucasian
4.4
Caucasian4.4
Hispanic or Latino
4.1
Hispanic or Latino4.1
Asian or Pacific Islander
4.6
Asian or Pacific Islander4.6

Constellation Brands Customer Service Score by Age

Constellation Brands's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.

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0
20
40
60
80
100
41-45
4.2
41-454.2
46-50
4.8
46-504.8
51-55
3.2
51-553.2

Constellation Brands Customer Service Score by Usage

Constellation Brands's Customer Service score was rated the highest by customers who have used Constellation Brands's products/services for 5 to 10 Years, and the lowest by customers with Over 10 Years of usage.

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1 to 2 Years
4.7
5 to 10 Years
5
Over 10 Years
4

Constellation Brands Customer Service vs. Competitors

Compared to its competitors, Constellation Brands's Customer Service score is rated right above Gallo Sales, and is preceded by Heineken.

COMPANYCustomer Service Score
Brown-Forman4.3/5
Diageo4.1/5
Heineken4.1/5
Constellation Brands4/5
Gallo SalesN/A
Wine GroupN/A
MONINN/A
AB Co.N/A
Which WineryN/A

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Constellation Brands' Logo
VS
Brown-Forman's Logo
Diageo's Logo
Heineken's Logo
Gallo Sales' Logo
Wine Group's Logo
MONIN's Logo
AB Co. Logo
Which Winery's Logo

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Constellation Brands's Customer Service score is rated right above Red Bull, and is preceded by The Coca-Cola Company.

Unlock Constellation Brands Customer Service vs. Companies in Food and Beverages Data

Constellation Brands' Logo
VS
Chick-fil-A's Logo
Starbucks' Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Constellation Brands as an Employer

3.8/5

Constellation Brands has a 3.8/5 stars for its overall company culture rated by their employees

  Constellation Brands CEO
top
15%
CEO of Constellation Brands

In the Top 15% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Constellation Brands scored a 40 for Net Promoter Score and a 23 for Employee Net Promoter Score. NPS gauges how likely a customer of Constellation Brands would recommend the brand to a friend. ENPS measures how likely Constellation Brands employees would recommend working at Constellation Brands to a friend.

Net Promoter Score

40
NPS Score
62%Promoters
16%Passive
22%Detractors

Employee Net Promoter Score

23
eNPS Score
46%Promoters
31%Passive
23%Detractors

Global Ranking Snapshot

Constellation Brands is ranked #472 in the Global Top 100 Brands. It ranks just behind Phillips66 and just ahead of Wiley.

RANKCOMPANYCEOINDUSTRY
470
Georgia-Pacific  Georgia-Pacific CEO
Christian Fischer
Energy and Manufacturing
471
Phillips66  Phillips66 CEO
Greg Garland
Energy and Manufacturing
472
Constellation Brands  Constellation Brands CEO
Rob Sands
Food and Beverages
473
Wiley  Wiley CEO
Brian Napack
Media and Entertainment
474
Dynatrace  Dynatrace CEO
Rick McConnell
Tech
475
Seagate Technology  Seagate Technology CEO
Dave Mosley
Tech
476
Zoho Corporation  Zoho Corporation CEO
Sridhar Vembu
Tech

Food and Beverages Ranking Snapshot

Constellation Brands is ranked #39 in the Food and Beverages Industry. It ranks just behind Jersey Mike's Subs and just ahead of Pampered Chef.

RANKCOMPANYLocation
37
Texas Roadhouse
Louisville, KY
38
Jersey Mike's Subs
Manasquan, NJ
39
Constellation Brands
Victor, NY
40
Pampered Chef
Addison, IL
41
Krispy Kreme
Winston Salem, NC
42
Bloomin' Brands
Tampa, FL
43
Levy Restaurants
Chicago, IL