
Pampered Chef is a global multi-level marketing company that offers a line of kitchen tools, food products. Pampered Chef’s brand is ranked #490 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Pampered Chef. When compared to other organizations within the Food and Beverages industry, Pampered Chef is ranked #40. Among its major competitors, Pampered Chef is ranked in 1st place for NPS while Sur La Table is 2nd, and Bed Bath & Beyond is 3rd.Their current valuation is $1.18B

Belinda Hudmon serves as the Chief Marketing Officer for Pampered Chef. Belinda started at Pampered Chef in November of 2015. Belinda is based in the Greater Chicago Area.
Pampered Chef's Net Promoter Score (NPS) is a 21 with 55% Promoters, 11% Passives, and 34% Detractors. Net Promoter Score tracks whether Pampered Chef's customers would recommend using the product based on a scale of -100 to 100.
| 55% | Promoters |
|---|---|
| 11% | Passives |
| 34% | Detractors |
| Summary | Date | Score |
|---|---|---|
Oct 2023 16 | Oct 2023 | 16 |
Nov 2023 15 | Nov 2023 | 15 |
Jan 2024 17 | Jan 2024 | 17 |
Feb 2024 19 | Feb 2024 | 19 |
May 2024 17 | May 2024 | 17 |
Jul 2024 19 | Jul 2024 | 19 |
Aug 2024 19 | Aug 2024 | 19 |
Sep 2024 19 | Sep 2024 | 19 |
Nov 2024 19 | Nov 2024 | 19 |
Dec 2024 20 | Dec 2024 | 20 |
Jan 2025 19 | Jan 2025 | 19 |
Jul 2025 21 | Jul 2025 | 21 |
Pampered Chef is ranked first for NPS among its competitors. Sur La Table and Bed Bath & Beyond come in second and third, with Blyth coming in at #4. Among those competitors, it is the most valued company behind Bed Bath & Beyond.
![]() Pampered Chef | ![]() Bed Bath & Beyond | ![]() Sur La Table | ![]() Blyth | |
| Global Ranking | #490 | #- | #- | #- |
| NPS | 21 | -52 | 3 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | $1.18B | $3.51B | - | - |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Male customers rated Pampered Chef's NPS 9 points higher than Female customers.
Pampered Chef's NPS was rated 20 by Male customers on Comparably.
Pampered Chef's NPS was rated 11 by Female customers on Comparably.
Pampered Chef's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 16 | Caucasian | 16 |
Hispanic or Latino 34 | Hispanic or Latino | 34 |
Other -34 | Other | -34 |
Pampered Chef's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
Pampered Chef's NPS was rated the highest by customers who have used Pampered Chef's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -80 | Less than 1 Year | -80 |
2 to 5 Years 0 | 2 to 5 Years | 0 |
5 to 10 Years 50 | 5 to 10 Years | 50 |
Over 10 Years 24 | Over 10 Years | 24 |
Compared to its competitors, Pampered Chef's NPS is rated right above Sur La Table.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Pampered Chef | 21 |
![]() | Sur La Table | 3 |
![]() | Calphalon | N/A |
![]() | Bed Bath & Beyond | -52 |
In the Food and Beverages industry, Pampered Chef's NPS is rated right above McDonald's, and is preceded by PepsiCo.
| COMPANY | NPS Score | |
|---|---|---|
![]() | Chick-fil-A | 55 |
![]() | Red Bull | 42 |
![]() | The Coca-Cola Company | 39 |
![]() | Hershey Company | 35 |
![]() | Starbucks | 30 |
![]() | Mars | 27 |
![]() | PepsiCo | 24 |
![]() | Pampered Chef | 21 |
![]() | McDonald's | 19 |
Out of the 10 Pampered Chef customer reviews 9 were positive and 1 was constructive. Pampered Chef customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Pampered Chef users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Male customers rated Pampered Chef's Customer Loyalty score 8% higher than Female customers.
Pampered Chef's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
% who answered "Yes"
Pampered Chef's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 46-50.
| Summary | Age | Score |
|---|---|---|
46-50 55% | 46-50 | 55% |
51-55 100% | 51-55 | 100% |
56-60 70% | 56-60 | 70% |
61-65 100% | 61-65 | 100% |
66+ 64% | 66+ | 64% |
Pampered Chef's Customer Loyalty score was rated the highest by customers who have used Pampered Chef's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Pampered Chef's Customer Loyalty score was rated the highest by Accounting industry customers, and the lowest by Retail industry customers.
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Compared to its competitors, Pampered Chef's Customer Loyalty score is rated right above Bed Bath & Beyond.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Pampered Chef | 74% |
![]() | Bed Bath & Beyond | 67% |
![]() | Sur La Table | 53% |
![]() | Calphalon | N/A |
In the Food and Beverages industry, Pampered Chef's Customer Loyalty score is rated right below Mars.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
![]() | Chick-fil-A | 87% |
![]() | The Coca-Cola Company | 85% |
![]() | PepsiCo | 82% |
![]() | Red Bull | 81% |
![]() | Hershey Company | 81% |
![]() | McDonald's | 79% |
![]() | Starbucks | 78% |
![]() | Mars | 78% |
![]() | Pampered Chef | 74% |
Pampered Chef has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Pampered Chef’s product quality score is a 3.7 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Pampered Chef's product the highest. Reviewers from the Retail industry rated Pampered Chef the lowest at 3.
Pampered Chef's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers ages 61-65.
Male customers rated Pampered Chef's Product Quality score 0.9 stars higher than Female customers.
Pampered Chef's Product Quality score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Hispanic or Latino 3.5 | Hispanic or Latino | 3.5 |
Other 4.1 | Other | 4.1 |
Pampered Chef's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
| Summary | Age | Score |
|---|---|---|
46-50 4.7 | 46-50 | 4.7 |
51-55 3.5 | 51-55 | 3.5 |
56-60 3.5 | 56-60 | 3.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 3.4 | 66+ | 3.4 |
Pampered Chef's Product Quality score was rated the highest by customers who have used Pampered Chef's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Pampered Chef's Product Quality score was rated the highest by Education industry customers, and the lowest by Retail industry customers.
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Compared to its competitors, Pampered Chef's Product Quality score is rated right above Sur La Table.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Pampered Chef | 3.7/5 |
![]() | Sur La Table | 3.6/5 |
![]() | Bed Bath & Beyond | 2.1/5 |
![]() | Calphalon | N/A |
In the Food and Beverages industry, Pampered Chef's Product Quality score is rated right above McDonald's, and is preceded by PepsiCo.
| COMPANY | Product Quality Score | |
|---|---|---|
![]() | Chick-fil-A | 4.3/5 |
![]() | The Coca-Cola Company | 4.2/5 |
![]() | Red Bull | 4.2/5 |
![]() | Starbucks | 4.1/5 |
![]() | Hershey Company | 4.1/5 |
![]() | Mars | 4/5 |
![]() | PepsiCo | 4/5 |
![]() | Pampered Chef | 3.7/5 |
![]() | McDonald's | 3.7/5 |
Pampered Chef has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Accounting industry. The users from the Retail industry think that they had the lowest ROI from Pampered Chef.
Pampered Chef's ROI score was rated highest by Male customers, and rated lowest by customers ages 61-65.
Male customers rated Pampered Chef's ROI score 1.1 stars higher than Female customers.
Pampered Chef's ROI score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Hispanic or Latino 3.1 | Hispanic or Latino | 3.1 |
Other 4.1 | Other | 4.1 |
Pampered Chef's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
| Summary | Age | Score |
|---|---|---|
46-50 4.1 | 46-50 | 4.1 |
51-55 3.1 | 51-55 | 3.1 |
56-60 3.5 | 56-60 | 3.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2.7 | 66+ | 2.7 |
Pampered Chef's ROI score was rated the highest by customers who have used Pampered Chef's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Pampered Chef's ROI score was rated the highest by Accounting industry customers, and the lowest by Retail industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Compared to its competitors, Pampered Chef's ROI score is rated right above Sur La Table.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Pampered Chef | 3.4/5 |
![]() | Sur La Table | 3.2/5 |
![]() | Bed Bath & Beyond | 2.2/5 |
![]() | Calphalon | N/A |
In the Food and Beverages industry, Pampered Chef's ROI score is rated right below McDonald's.
| COMPANY | Pricing Score | |
|---|---|---|
![]() | Chick-fil-A | 4.1/5 |
![]() | The Coca-Cola Company | 3.9/5 |
![]() | Hershey Company | 3.9/5 |
![]() | Red Bull | 3.8/5 |
![]() | Mars | 3.8/5 |
![]() | PepsiCo | 3.8/5 |
![]() | Starbucks | 3.6/5 |
![]() | McDonald's | 3.6/5 |
![]() | Pampered Chef | 3.4/5 |
Pampered Chef has an overall Customer Satisfaction score of 67 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Pampered Chef's Customer Satisfaction score was rated highest by customers ages 46-50, and rated lowest by customers who have used Pampered Chef's products/services for Less than 1 Year.
Male customers rated Pampered Chef's Customer Satisfaction score 23 points higher than Female customers.
Very Satisfied | 80% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 20% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Very Satisfied | 46% | |
|---|---|---|
Satisfied | 11% | |
Neither Satisfied nor Dissatisfied | 14% | |
Dissatisfied | 4% | |
Very Dissatisfied | 25% |
Pampered Chef's Customer Satisfaction (CSAT) score was rated 59% according to Caucasian users and customers.
Pampered Chef's Customer Satisfaction (CSAT) score was rated 67% according to Hispanic or Latino users and customers.
Pampered Chef's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 56-60.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46-50 | 100% | |||||||||||||||
| 51-55 | 80% | |||||||||||||||
| 56-60 | 43% | |||||||||||||||
| 66+ | 60% |
Pampered Chef's Customer Satisfaction score was rated the highest by customers who have used Pampered Chef's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Pampered Chef's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Marketing, Advertising and Research industry customers.
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}Compared to its competitors, Pampered Chef's Customer Satisfaction score is rated right above Sur La Table.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | Pampered Chef | 68% |
![]() | Sur La Table | 62% |
![]() | Bed Bath & Beyond | 39% |
![]() | Calphalon | 0% |
In the Food and Beverages industry, Pampered Chef's Customer Satisfaction score is rated right below McDonald's.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
![]() | The Coca-Cola Company | 87% |
![]() | Starbucks | 84% |
![]() | Red Bull | 82% |
![]() | Chick-fil-A | 81% |
![]() | Hershey Company | 80% |
![]() | PepsiCo | 79% |
![]() | Mars | 74% |
![]() | McDonald's | 72% |
![]() | Pampered Chef | 68% |
Pampered Chef has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Pampered Chef's overall Customer Service score rated by its users and customers.
Addison, IL 60101
https://www.pamperedchef.com/
16307927615
Pampered Chef's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers ages 61-65.
Male customers rated Pampered Chef's Customer Service score 0.6 stars higher than Female customers.
Pampered Chef's Customer Service score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Hispanic or Latino 3.5 | Hispanic or Latino | 3.5 |
Other 3.6 | Other | 3.6 |
Pampered Chef's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
| Summary | Age | Customer Service Score |
|---|---|---|
46-50 4.7 | 46-50 | 4.7 |
51-55 3.4 | 51-55 | 3.4 |
56-60 3.3 | 56-60 | 3.3 |
61-65 1.5 | 61-65 | 1.5 |
66+ 3.8 | 66+ | 3.8 |
Pampered Chef's Customer Service score was rated the highest by customers who have used Pampered Chef's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Pampered Chef's Customer Service score was rated the highest by Retail industry customers, and the lowest by Marketing, Advertising and Research industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Compared to its competitors, Pampered Chef's Customer Service score is rated right above Sur La Table.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Pampered Chef | 3.6/5 |
![]() | Sur La Table | 3.3/5 |
![]() | Bed Bath & Beyond | 2/5 |
![]() | Calphalon | N/A |
In the Food and Beverages industry, Pampered Chef's Customer Service score is rated right above McDonald's, and is preceded by PepsiCo.
| COMPANY | Customer Service Score | |
|---|---|---|
![]() | Chick-fil-A | 4.3/5 |
![]() | Starbucks | 4.1/5 |
![]() | The Coca-Cola Company | 4/5 |
![]() | Red Bull | 4/5 |
![]() | Hershey Company | 3.9/5 |
![]() | Mars | 3.9/5 |
![]() | PepsiCo | 3.8/5 |
![]() | Pampered Chef | 3.6/5 |
![]() | McDonald's | 3.6/5 |
Pampered Chef has a 4.6/5 stars for its overall company culture rated by their employees

Pampered Chef scored a 21 for Net Promoter Score and a 56 for Employee Net Promoter Score. NPS gauges how likely a customer of Pampered Chef would recommend the brand to a friend. ENPS measures how likely Pampered Chef employees would recommend working at Pampered Chef to a friend.
| 55% | Promoters |
|---|---|
| 11% | Passive |
| 34% | Detractors |
| 75% | Promoters |
|---|---|
| 6% | Passive |
| 19% | Detractors |
Pampered Chef is ranked #490 in the Global Top 100 Brands. It ranks just behind Cerner Corporation and just ahead of Barnes & Noble.
| RANK | COMPANY | CEO | INDUSTRY | ||
|---|---|---|---|---|---|
488 | ![]() | Ryder System | ![]() | Robert Sanchez | Automotive and Transportation |
489 | ![]() | Cerner Corporation | ![]() | Brent Shafer | Health and Wellness |
490 | ![]() | Pampered Chef | ![]() | Andrew Treanor | Food and Beverages |
491 | ![]() | Barnes & Noble | ![]() | Demos Parneros | Retail |
492 | ![]() | Spanx | ![]() | Sara Blakely | Fashion and Beauty |
493 | ![]() | Paycom | ![]() | Chad Richison | Business and Consumer Services |
494 | ![]() | Netsuite | ![]() | Zach Nelson | Tech |
Pampered Chef is ranked #40 in the Food and Beverages Industry. It ranks just behind Constellation Brands and just ahead of Krispy Kreme.
| RANK | COMPANY | Location | |
|---|---|---|---|
38 | ![]() | Jersey Mike's Subs | Manasquan, NJ |
39 | ![]() | Constellation Brands | Victor, NY |
40 | ![]() | Pampered Chef | Addison, IL |
41 | ![]() | Krispy Kreme | Winston Salem, NC |
42 | ![]() | Bloomin' Brands | Tampa, FL |
43 | ![]() | Levy Restaurants | Chicago, IL |
44 | ![]() | Gopuff | Philadelphia, PA |