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Cerner Corporation is

Ranked

#39

Health and Wellness Brands

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Cerner Corporation

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Cerner Corporation

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Cerner Corporation is ranked #39 in Health and Wellness Brands

About Cerner Corporation's Brand

At Cerner, we innovate at the intersection of technology, health and care to transform how healthcare is delivered. Cerner Corporation’s brand is ranked #489 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Cerner Corporation. When compared to other organizations within the Health and Wellness industry, Cerner Corporation is ranked #39. Among its major competitors, Cerner Corporation is ranked in 4th place for NPS while McKesson is 1st, and GE Healthcare is 2nd.Their current market cap is $21.94B

Brand at a Glance

72%

Customer Loyalty

3.3/5

Product Quality

3.3/5

Pricing

3.2/5

Customer Service

Cerner Corporation CMO

Darrell Johnson

Cerner Corporation Ranking

^#489 in Global Best Brands
^#39 in Health and Wellness
^#4 / 4 of its competitors

Cerner Corporation NPS

Cerner Corporation's Net Promoter Score (NPS) is a -19 with 32% Promoters, 17% Passives, and 51% Detractors. Net Promoter Score tracks whether Cerner Corporation's customers would recommend using the product based on a scale of -100 to 100.

Cerner Corporation Overall NPS

-19

NPS

32%	Promoters
17%	Passives
51%	Detractors

Cerner Corporation NPS Trend

-100

-50

100

Summary	Date	Score
Sep 2022 -12	Sep 2022	-12
Oct 2022 -17	Oct 2022	-17
Nov 2022 -16	Nov 2022	-16
Dec 2022 -17	Dec 2022	-17
Jun 2023 -17	Jun 2023	-17
Jul 2023 -17	Jul 2023	-17
Oct 2023 -16	Oct 2023	-16
Apr 2024 -18	Apr 2024	-18
May 2024 -19	May 2024	-19
Jun 2024 -17	Jun 2024	-17
Dec 2024 -19	Dec 2024	-19
Sep 2025 -19	Sep 2025	-19

How Other Brands Compare

Cerner Corporation is ranked #4 for NPS among its competitors. McKesson and GE Healthcare come in first and second, with CureMD Healthcare coming in at third. Among those competitors, it is the lowest valued company behind GE Healthcare.

	Cerner Corporation	GE Healthcare	McKesson	CureMD Healthcare
Global Ranking	#489	#349	#-	#-
NPS	-19	24	27	12
Social Sentiment Calculated by analyzing social media and other online mentions	-	-	Neutral	-
Valuation Updated every 24 hours for public companies	$21.94B	$116.66B	$31.04B	-

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Cerner Corporation NPS by Gender

Male customers rated Cerner Corporation's NPS 83 points higher than Female customers.

Male

-17

Cerner Corporation's NPS was rated -17 by Male customers on Comparably.

33%

Promoters

17%

Passives

50%

Detractors

Female

-100

Cerner Corporation's NPS was rated -100 by Female customers on Comparably.

Promoters

Passives

100%

Detractors

Cerner Corporation NPS by Ethnicity

Cerner Corporation's NPS was rated -50 points by Caucasian customers on Comparably.

-100

-50

100

Summary	Ethnicity	Score
Caucasian -50	Caucasian	-50

Cerner Corporation NPS by Age

Cerner Corporation's NPS was rated 0 points by customers ages 46-50 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

46-50

33%

34%

33%

Cerner Corporation NPS by Usage

Cerner Corporation's NPS was rated the highest by customers who have used Cerner Corporation's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

-100

-50

100

Summary	Usage	Score
Less than 1 Year 0	Less than 1 Year	0
1 to 2 Years -8	1 to 2 Years	-8
2 to 5 Years -66	2 to 5 Years	-66
5 to 10 Years -25	5 to 10 Years	-25

Cerner Corporation NPS vs. Competitors

Compared to its competitors, Cerner Corporation's NPS is rated right below Epic.

COMPANY		NPS Score
	McKesson	27
	GE Healthcare	24
	CureMD Healthcare	12
	Epic	N/A
	Cerner Corporation	-19

Cerner Corporation NPS vs Companies in Health and Wellness

In the Health and Wellness industry, Cerner Corporation's NPS is rated right below WW (formally Weight Watchers).

COMPANY		NPS Score
	Headspace	41
	Glossier	38
	Colgate Palmolive	35
	Peloton	31
	Johnson & Johnson	26
	Philips	18
	CVS Health	18
	WW (formally Weight Watchers)	-11
	Cerner Corporation	-19

Cerner Corporation Customer Reviews

Cerner Corporation Customer Loyalty

72%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

72% of Cerner Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

72%

28%

Cerner Corporation Customer Loyalty Score by Gender

Cerner Corporation's Customer Loyalty score was rated 55 by both Female and Male customers on Comparably.

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Male

55%

Yes

Female

55%

Yes

Cerner Corporation Customer Loyalty Score by Ethnicity

Cerner Corporation's Customer Loyalty score was rated 78% by Caucasian customers on Comparably.

% who answered "Yes"

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out of 100

Caucasian

Cerner Corporation Customer Loyalty Score by Age

Cerner Corporation's Customer Loyalty score was rated 70% by customers ages 46-50 on Comparably.

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20%

40%

60%

80%

100%

Summary	Age	Score
46-50 70%	46-50	70%

Cerner Corporation Customer Loyalty Score by Usage

Cerner Corporation's Customer Loyalty score was rated the highest by customers who have used Cerner Corporation's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.

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2 to 5 Years	70%
5 to 10 Years	40%

Cerner Corporation Customer Loyalty Score by Industry

Cerner Corporation's Customer Loyalty score was rated 60% by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	60%

Cerner Corporation Customer Loyalty vs. Competitors

Compared to its competitors, Cerner Corporation's Customer Loyalty score is rated right above CureMD Healthcare, and is preceded by GE Healthcare.

COMPANY		Customer Loyalty Score
	McKesson	81%
	GE Healthcare	80%
	Cerner Corporation	72%
	CureMD Healthcare	67%
	Epic	N/A

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Customer Loyalty for Other Health and Wellness Brands

In the Health and Wellness industry, Cerner Corporation's Customer Loyalty score is rated right below WW (formally Weight Watchers).

COMPANY		Customer Loyalty Score
	Colgate Palmolive	85%
	Peloton	82%
	Headspace	82%
	CVS Health	80%
	Johnson & Johnson	79%
	Glossier	77%
	Philips	76%
	WW (formally Weight Watchers)	73%
	Cerner Corporation	72%

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Cerner Corporation Product Quality

3.3/5

Cerner Corporation has an overall Product Quality score of 3.3 out of 5 stars rated by its users and customers.

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Cerner Corporation Product Information

Cerner Corporation serves markets in the United States. Cerner Corporation supports iOS and Web devices and offers products for small and medium sized businesses.

Cerner Corporation’s product quality score is a 3.3 out of 5 as rated by its users and customers. Reviewers from the Healthcare, Hospitals and Medicine industry rated Cerner Corporation's product the highest. Reviewers from the Banking and Financial Services industry rated Cerner Corporation the lowest at 3.

Website: http://www.cerner.com

Company Size: 10,000+ Employees

Industry

Healthcare

Languages Supported

English

Product Type

Electronic Medical Records Software

Medical Billing Software

Medical Practice Software

Pharmacy Software

Long Term Care Software

Quick Insights into Cerner Corporation Product Quality

Cerner Corporation's Product Quality score was rated highest by customers who have used Cerner Corporation's products/services for Less than 1 Year, and rated lowest by Female customers.

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Ranked Cerner Corporation Product Quality the Highest

Less than 1 Year	3.7
Caucasian	3.1
Healthcare, Hospitals and Medicine	3.1

Ranked Cerner Corporation Product Quality the Lowest

Banking and Financial Services	3
2 to 5 Years	2.6
Female	2

Cerner Corporation Product Quality Score by Gender

Male customers rated Cerner Corporation's Product Quality score 0.8 stars higher than Female customers.

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Male

2.8/5

Female

2/5

Cerner Corporation Product Quality Score by Ethnicity

Cerner Corporation's Product Quality score was rated 3.1 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 3.1	Caucasian	3.1

Cerner Corporation Product Quality Score by Age

Cerner Corporation's Product Quality score was rated 3 stars by customers ages 46-50 on Comparably.

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Summary	Age	Score
46-50 3	46-50	3

Cerner Corporation Product Quality Score by Usage

Cerner Corporation's Product Quality score was rated the highest by customers who have used Cerner Corporation's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.

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Less than 1 Year	3.7
1 to 2 Years	3.5
2 to 5 Years	2.6
5 to 10 Years	3

Cerner Corporation Product Quality Score by Industry

Cerner Corporation's Product Quality score was rated the highest by Healthcare, Hospitals and Medicine industry customers, and the lowest by Banking and Financial Services industry customers.

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Banking and Financial Services	3
Healthcare, Hospitals and Medicine	3.1

Cerner Corporation Product Quality vs. Competitors

Compared to its competitors, Cerner Corporation's Product Quality score is rated right above CureMD Healthcare, and is preceded by GE Healthcare.

COMPANY		Product Quality Score
	McKesson	3.9/5
	GE Healthcare	3.8/5
	Cerner Corporation	3.3/5
	CureMD Healthcare	3.1/5
	Epic	N/A

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Product Quality for Other Health and Wellness Brands

In the Health and Wellness industry, Cerner Corporation's Product Quality score is rated right above WW (formally Weight Watchers), and is preceded by CVS Health.

COMPANY		Product Quality Score
	Headspace	4.3/5
	Glossier	4.3/5
	Colgate Palmolive	4.2/5
	Peloton	4/5
	Johnson & Johnson	4/5
	Philips	3.8/5
	CVS Health	3.5/5
	Cerner Corporation	3.3/5
	WW (formally Weight Watchers)	3.1/5

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Cerner Corporation Pricing

Cerner Corporation ROI & Value For Money

3.3/5

Cerner Corporation has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.

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Cerner Corporation Pricing Plans

Cerner Corporation has a pricing structure that accommodates small and medium businesses.

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Healthcare, Hospitals and Medicine industry.

Who Uses Cerner Corporation?

Small Businesses

Medium Businesses

Quick Insights into Cerner Corporation ROI

Cerner Corporation's ROI score was rated highest by customers ages 46-50, and rated lowest by Female customers.

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Ranked Cerner Corporation ROI the Highest

46-50	3.5
Healthcare, Hospitals and Medicine	3.1
5 to 10 Years	3

Ranked Cerner Corporation ROI the Lowest

2 to 5 Years	2.4
Female	2.4

Cerner Corporation ROI Score by Gender

Male customers rated Cerner Corporation's ROI score 0.3 stars higher than Female customers.

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Male

2.7/5

Female

2.4/5

Cerner Corporation ROI Score by Ethnicity

Cerner Corporation's ROI score was rated 2.6 stars by Caucasian customers on Comparably.

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Summary	Ethnicity	Score
Caucasian 2.6	Caucasian	2.6

Cerner Corporation ROI Score by Age

Cerner Corporation's ROI score was rated 3.5 stars by customers ages 46-50 on Comparably.

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Summary	Age	Score
46-50 3.5	46-50	3.5

Cerner Corporation ROI Score by Usage

Cerner Corporation's ROI score was rated the highest by customers who have used Cerner Corporation's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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2 to 5 Years	2.4
5 to 10 Years	3

Cerner Corporation ROI Score by Industry

Cerner Corporation's ROI score was rated 3.1 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	3.1

Cerner Corporation Pricing vs. Competitors

Compared to its competitors, Cerner Corporation's ROI score is rated right above CureMD Healthcare, and is preceded by GE Healthcare.

COMPANY		Pricing Score
	McKesson	3.9/5
	GE Healthcare	3.7/5
	Cerner Corporation	3.3/5
	CureMD Healthcare	2.9/5
	Epic	N/A

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ROI for Other Health and Wellness Brands

In the Health and Wellness industry, Cerner Corporation's ROI score is rated right above WW (formally Weight Watchers), and is preceded by CVS Health.

COMPANY		Pricing Score
	Peloton	4/5
	Colgate Palmolive	4/5
	Headspace	3.9/5
	Glossier	3.9/5
	Johnson & Johnson	3.9/5
	Philips	3.6/5
	CVS Health	3.4/5
	Cerner Corporation	3.3/5
	WW (formally Weight Watchers)	2.8/5

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Cerner Corporation Customer Satisfaction (CSAT)

Cerner Corporation Customer Satisfaction (CSAT) Score

50 / 100

Cerner Corporation has an overall Customer Satisfaction score of 50 rated by its users and customers.

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Very Satisfied	18%
Satisfied	32%
Neither Satisfied nor Dissatisfied	9%
Dissatisfied	23%
Very Dissatisfied	18%

Very Satisfied

18%

Satisfied

32%

Neither Satisfied nor Dissatisfied

Dissatisfied

23%

Very Dissatisfied

18%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Cerner Corporation Customer Satisfaction

Cerner Corporation's Customer Satisfaction score was rated highest by Caucasian customers.

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Ranked Cerner Corporation Customer Satisfaction the Highest

Caucasian	67%
Male	50%
2 to 5 Years	25%

Cerner Corporation Customer Satisfaction Score by Gender

Cerner Corporation's Customer Satisfaction score was rated 50 by Male customers on Comparably.

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50 / 100

Male

	Very Satisfied	0%
	Satisfied	50%
	Neither Satisfied nor Dissatisfied	0%
	Dissatisfied	0%
	Very Dissatisfied	50%

Cerner Corporation Customer Satisfaction Score by Ethnicity

Caucasian
67%

CSAT according to Caucasian

Cerner Corporation's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.

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67 / 100

Very Satisfied	0%
Satisfied	67%
Neither Satisfied nor Dissatisfied	0%
Dissatisfied	0%
Very Dissatisfied	33%

Very Satisfied

Satisfied

67%

Neither Satisfied nor Dissatisfied

Dissatisfied

Very Dissatisfied

33%

Cerner Corporation Customer Satisfaction Score by Usage

Cerner Corporation's Customer Satisfaction score was rated 25 points by customers who have used Cerner Corporation's products/services for 2 to 5 Years.

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2 to 5 Years	25

Cerner Corporation Customer Satisfaction Score by Industry

Cerner Corporation's Customer Satisfaction score was rated 0 points by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	0

Cerner Corporation Customer Satisfaction vs. Competitors

Compared to its competitors, Cerner Corporation's Customer Satisfaction score is rated right above Epic, and is preceded by CureMD Healthcare.

COMPANY		Customer Satisfaction (CSAT) Score
	GE Healthcare	74%
	McKesson	67%
	CureMD Healthcare	58%
	Cerner Corporation	50%
	Epic	0%

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Customer Satisfaction for Other Health and Wellness Brands

In the Health and Wellness industry, Cerner Corporation's Customer Satisfaction score is rated right above WW (formally Weight Watchers), and is preceded by Peloton.

COMPANY		Customer Satisfaction (CSAT) Score
	Headspace	84%
	Colgate Palmolive	83%
	Glossier	79%
	Johnson & Johnson	78%
	Philips	74%
	CVS Health	68%
	Peloton	63%
	Cerner Corporation	50%
	WW (formally Weight Watchers)	46%

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Cerner Corporation Customer Service

3.2/5

Cerner Corporation has an overall Customer Service score of 3.2 out of 5 stars rated by its users and customers.

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About Cerner Corporation's Customer Service

Address

Kansas City, MO 64117

Website

http://www.cerner.com

Phone Number

1(816) 221-1024

Cerner Corporation's Social Links

Quick Insights into Cerner Corporation Customer Service

Cerner Corporation's Customer Service score was rated highest by customers who have used Cerner Corporation's products/services for 5 to 10 Years, and rated lowest by Female customers.

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Ranked Cerner Corporation Customer Service the Highest

5 to 10 Years	3
Healthcare, Hospitals and Medicine	2.7
46-50	2.6

Ranked Cerner Corporation Customer Service the Lowest

2 to 5 Years	2.1
Female	1.7

Cerner Corporation Customer Service Score by Gender

Male customers rated Cerner Corporation's Customer Service score 0.9 stars higher than Female customers.

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Male

2.6/5

Female

1.7/5

Cerner Corporation Customer Service Score by Ethnicity

Cerner Corporation's Customer Service score was rated 2 stars by Caucasian customers on Comparably.

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100

Summary	Ethnicity	Customer Service Score
Caucasian 2	Caucasian	2

Cerner Corporation Customer Service Score by Age

Cerner Corporation's Customer Service score was rated 2.6 stars by customers ages 46-50 on Comparably.

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100

Summary	Age	Customer Service Score
46-50 2.6	46-50	2.6

Cerner Corporation Customer Service Score by Usage

Cerner Corporation's Customer Service score was rated the highest by customers who have used Cerner Corporation's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.

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2 to 5 Years	2.1
5 to 10 Years	3

Cerner Corporation Customer Service Score by Industry

Cerner Corporation's Customer Service score was rated 2.7 stars by Healthcare, Hospitals and Medicine industry customers.

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Healthcare, Hospitals and Medicine	2.7

Cerner Corporation Customer Service vs. Competitors

Compared to its competitors, Cerner Corporation's Customer Service score is rated right above CureMD Healthcare, and is preceded by GE Healthcare.

COMPANY		Customer Service Score
	McKesson	3.8/5
	GE Healthcare	3.8/5
	Cerner Corporation	3.2/5
	CureMD Healthcare	3/5
	Epic	N/A

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Customer Service for Other Health and Wellness Brands

In the Health and Wellness industry, Cerner Corporation's Customer Service score is rated right above WW (formally Weight Watchers), and is preceded by CVS Health.

COMPANY		Customer Service Score
	Glossier	4.2/5
	Peloton	4/5
	Colgate Palmolive	4/5
	Johnson & Johnson	4/5
	Headspace	3.9/5
	Philips	3.7/5
	CVS Health	3.7/5
	Cerner Corporation	3.2/5
	WW (formally Weight Watchers)	3/5

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Cerner Corporation as an Employer

3.2/5

Cerner Corporation has a 3.2/5 stars for its overall company culture rated by their employees

top

50%

CEO of Cerner Corporation

Brent Shafer

In the Top 50% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Cerner Corporation scored a -19 for Net Promoter Score and a -15 for Employee Net Promoter Score. NPS gauges how likely a customer of Cerner Corporation would recommend the brand to a friend. ENPS measures how likely Cerner Corporation employees would recommend working at Cerner Corporation to a friend.

Net Promoter Score

-19

NPS Score

32%	Promoters
17%	Passive
51%	Detractors

Employee Net Promoter Score

-15

eNPS Score

33%	Promoters
19%	Passive
48%	Detractors

Global Ranking Snapshot

Cerner Corporation is ranked #489 in the Global Top 100 Brands. It ranks just behind Ryder System and just ahead of Pampered Chef.

RANK			INDUSTRY
487	GNC	Josh Burris	Retail
488	Ryder System	Robert Sanchez	Automotive and Transportation
489	Cerner Corporation	Brent Shafer	Health and Wellness
490	Pampered Chef	Andrew Treanor	Food and Beverages
491	Barnes & Noble	Demos Parneros	Retail
492	Spanx	Sara Blakely	Fashion and Beauty
493	Paycom	Chad Richison	Business and Consumer Services

Health and Wellness Ranking Snapshot

Cerner Corporation is ranked #39 in the Health and Wellness Industry. It ranks just behind Gilead Sciences and just ahead of The Cigna Group.

RANK		Location
37	ClassPass	New York City, NY
38	Gilead Sciences
39	Cerner Corporation	Kansas City, MO
40	The Cigna Group	Bloomfield, CT
41	Astrazeneca PLC	London, AR
42	Barry's	Miami, FL
43	Elevance Health	Indianapolis, IN