AutoZone Customer Support Department Employee Reviews | Comparably
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AutoZone is the leading retailer and a leading distributor of automotive replacement parts and accessories in the U.S. read more
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AutoZone Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

nice, polite willing to help

Review from Customer Support Dept

Genuinely interested and invested in the crew

Review from Customer Support Dept

Willing to work with me, teach and train me.

Review from Customer Support Dept

good planned well did getting stuff done in a good and postive and quick manner

Review from Customer Support Dept

I like how we can all help each other, and also joke around. Like a family

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Not allowing judt any person to be in management

Review from Customer Support Dept

Treating people like humans beings.

Review from Customer Support Dept

Schedules for the next week are supposed to be posted on Thursday afternoon or Friday morning, (which in itself doesn't give you a lot of time to plan your week!) but I've never seen one posted before Saturday at noon. I was hired part-time for days, but I'm scheduled 5-6 closing shifts/ week.

Review from Customer Support Dept

Communication. It lacks communication skills.

Review from Customer Support Dept

Explaining new products and procedures. Hes got to be by far the most poorly trained "professional in all of Boston. I think his last job was a graveyard cashier at the local overnight convience store

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

just started job cannot say yet

Review from Customer Support Dept

to get to work with the autozone team

Review from Customer Support Dept

I get pretty good health care benefits.

Review from Customer Support Dept

The raise percentage is nice

Review from Customer Support Dept

There dental plan is great

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I've been in the workforce, 30 year's. The only reason thst Zim not in car sales due to it diminishing. I made more money thstn what they pay Grau or red shirts. I came in with experience but young people come in making more than me.

Review from Customer Support Dept

When you make the company the money on the store level and upper managment keeps making excuses for screwing you and the customer that is a problem

Review from Customer Support Dept

Having bonuses would be great especially during the holidays. There's never a bonus if vacation

Review from Customer Support Dept

I make less than the starting pay at most fast food restaurants. I have no idea what the pay raise schedule is, and yes, I have asked. I'm expected to do the same work as the parts managers, sometimes more.

Review from Customer Support Dept

i offer a trained skill for automotive and they rip me off

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

We never give up on our team

Review from Customer Support Dept

Team work but in need of new management

Review from Customer Support Dept

vary nice get stuff done and always work as a partners

Review from Customer Support Dept

My team is the best because they are attentive, understanding, helpful, have incredible communication and overall just amazing customer service

Review from Customer Support Dept

We work pretty good as a team.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

work together and work as a team to get stuff done and have a positive attitude to have a safe work experince

Review from Customer Support Dept

more money that would help

Review from Customer Support Dept

The people who work there are great

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

all get along with each other

Review from Customer Support Dept

Working as a team . No cliques

Review from Customer Support Dept

mostly the people you be around good positive people always have a bright side out of the hardest time if you don't understand anything they are always there when you need help when you're stuck or can't figure out stuff.

Review from Customer Support Dept

We have a lazy store manager

Review from Customer Support Dept

The diversity as well as everything automotive

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Sexual comments said by coworkers and managers being able to handle any problems that arrises within employees

Review from Customer Support Dept

more money thats what we need

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

professional kind strong mature fast

Review from Customer Support Dept

He was straight forward with everything

Review from Customer Support Dept

Bruce Benbett the old store manager

Review from Customer Support Dept

Learning garage and the certifications

Review from Customer Support Dept

They actually cared and wanted to work with my availability.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

higher more competent people in the automotive industry

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

My friends that work there

Review from Customer Support Dept

Not happy at all sorry

Review from Customer Support Dept

Getting to help someone and that we take care of each other as a team.

Review from Customer Support Dept

meeting people and selling parts

Review from Customer Support Dept

My pay check even though we are under paid

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

New tech on the rise , hand held devices out dated

Review from Customer Support Dept

the pay at which we get

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

its good always great attitude around people and stuff like that

Review from Customer Support Dept

All get along and works great together.

Review from Customer Support Dept

What would you most like to see improved at your company?

Outlook Reviews

people growing and getting better at the job

Review from Customer Support Dept
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