Computershare Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
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What does the leadership team need to get better at?
Transparency. Stop moving/ closing offices
Review from Customer Support Dept
What is the best part about your compensation package?
Pto is very generous for long term
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Because i feel like my schedule is something that can be changed. To be told there is no chance to change it and if i miss work then i get wrote up is crazy. When there is a simple solution
Review from Customer Support Dept
What are some of the best things about your team?
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What do your coworkers need to improve and how could you work together better?
Most co-workers are just bodies to fill seats. They are brought in by masses through a temp service and then cut loose with sensitive information.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
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What needs to change to make the company culture better?
They need to find a better process for hiring and value employees that have been there for many years and reward their experience.
Review from Customer Support Dept
Not being constantly worried about losing job
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
I never really interviewed with Computershare. I started as a temp though BNYM and was a casualty of the buy out.
Review from Customer Support Dept
What makes you most happy at work?
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What's going wrong and how can it be improved?
The company was good to work for before Computershare bought it. People are now treated like cattle and used like toilet paper. New management is crucial and promotions need to be based on merit.
Review from Customer Support Dept
morale is very low for most
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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