Convergys Operations Manager Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
What do you like best about the leadership team?
they are patient and resolve issues quickly
Review from Operations Dept
They are very helpful and always there when you need them
Review from Operations Dept
What does the leadership team need to get better at?
Consistency they do not evenly apply documentation or coaching time for employees that need to develop or improve.
Review from Operations Dept
What is the best part about your compensation package?
the benefits and pto time
Review from Operations Dept
The up to 4.5% 401k match offer that they have through fidelity.
Review from Operations Dept
I love everything about it
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Convergys yet.
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What are some of the best things about your team?
they are team players and always help
Review from Operations Dept
We are all there for each other
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Recruitment selects younger people who have poor attendance and a weak work effect. We lose many in attrition during training or shortly after going into production.
Review from Operations Dept
What is most positive about the culture and environment at your company?
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What needs to change to make the company culture better?
I think we need a slightly higher starting pay, a propler business casual dress code, and more incentives to improve attendance with our younger employees.
Review from Operations Dept
It's very diverse and very equal
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
my co workers and team leaders
Review from Operations Dept
When I am able to solve problems and help my account continue to have success in comparison to their client based equivalents.
Review from Operations Dept
Being able to help people
Review from Operations Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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