HealthEquity Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Started good This year has beeb awful Its all about aqusitions not employees
Review from Customer Support Dept
It's been great. I really enjoy and appreciate what I have at HealthEquity.
Review from Customer Support Dept
This place may not be for everyone but it is for me. I have great experiences and support.
Review from Customer Support Dept
What do you like best about the leadership team?
Very open. Approachable. Listen and care. Legit.
Review from Customer Support Dept
Really open, honest, approachable, down to earth.
Review from Customer Support Dept
What does the leadership team need to get better at?
Training. There is not an open door policy. If you try it does you nothing
Review from Customer Support Dept
They have no power to make change
Review from Customer Support Dept
What is the best part about your compensation package?
Stock options, company 401k match
Review from Customer Support Dept
Bonuses are well funded. Equity compensation is top notch. Benefits are well above average.
Review from Customer Support Dept
Total comp is great. Base, bonus, equity, benefits, perks, culture. Total package is top notch.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A better wage 17 an hr is not what it used to be and they add a lot of new responsibilities to our roles but don't increase pay. Feels like labor theft.
Review from Customer Support Dept
Employees that are new get the same ss employees 3+ years
Review from Customer Support Dept
What are some of the best things about your team?
People genuinely care about the mission and vision. Great purple culture. Best I've been in.
Review from Customer Support Dept
Fun and friendly. I feel like I belong here. It is a good fit for me.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Fast paced, growing and successful.
Review from Customer Support Dept
What needs to change to make the company culture better?
Allow everyone to feel part of something bigger. When people feel they are part of the vision they will perform. When they feel their performance is the vision that others succeed on, they will burn out and do it with resentment.
Review from Customer Support Dept
What did you like most about the interview process?
The interviewers were kind and it was nice to be able to do them over the phone or through teams.
Review from Customer Support Dept
Simple, and to the point.
Review from Customer Support Dept
Laid back and fairly comfortable. Mix of 1x1 and group interviews.
Review from Customer Support Dept
Laid back. Not too intense to have you feel uncomfortable.
Review from Customer Support Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
Working remotely and flexible schedule
Review from Customer Support Dept
My scedule and benifits thats it
Review from Customer Support Dept
Opportunity to grow and establish a career by working on meaningful work. I am trusted. I make an impact.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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