Staples Operations Department Employee Reviews | Comparably
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By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day. And it’s our mission to make more happen for associates, local communities and even the planet — through programs, policies and the values we live by. read more
EMPLOYEE
PARTICIPANTS
984
TOTAL
RATINGS
10126
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Staples Operations Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

very straight forward people easy to get along with and great at letting us know what is priorty and the best way to get it done

Review from Operations Dept

Communication is constant. Transparency is always included. If they can’t answer the question they will say so and not make something up.

Review from Operations Dept

She runs a tight ship

Review from Operations Dept

We’ll help each other to do our best.

Review from Operations Dept

They make it possible for you to your job safely, and work with employees with vacation and other situations to keep employees happy , family feel at work.

Review from Operations Dept

What does the leadership team need to get better at?

Leadership Reviews

Staffing turn over is to frequent. The manager has no basic common sense of math.

Review from Operations Dept

Delegating better tasks to employees and stop favoriting .

Review from Operations Dept

Stop pushing the good people out the door. All of the good people are leaving willingly or through cost cutting layoffs. Making it harder and harder for the ones left who actually do a good job.

Review from Operations Dept

Supporting the staff and stop critizinc

Review from Operations Dept

Communication is not balanced from the top to the bottom. There is a break between store and corporate communcation. The District Managers and above need to keep the GM, Ops and Sales managers in the loop.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

I feel the as a ASM we should be paid more due to the responsibilities that we are required to do.

Review from Operations Dept

I am not satisfied. If you take all the hours divided into your salary you are making no more than the loader

Review from Operations Dept

The rewards I think are what is best in my package.

Review from Operations Dept

they help their own and make sure we are well taken care of and protected

Review from Operations Dept

Insurance is reasonably priced now

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

So many layoffs I am doing the job if three people. Senior leaders pass out horrible raises expecting you to be happy with an across the board raise of 2% but increase your benefit costs 4% so you actually loose money. If you are salary you loose more as the standard in most areas is 60+ hours wk.

Review from Operations Dept

Working long and inconsistent hours for poor hourly wage and struggling to pay rent while holding a management position with the store is unfair.

Review from Operations Dept

The employees are expected to act like they are an invested part of the company while options are not available

Review from Operations Dept

The fulfillment center only cares about getting their orders out the door, they dont show any interest in their employees lives outside the warehouse, or consider how physically demanding the job is. They expect you to work 10+ hours without a word and if you cant they threaten to terminate you.

Review from Operations Dept

Health insurance for full time employees at a store level is not good at all

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

cooperative, supportive and helpful team.

Review from Operations Dept

We work well together especially at night when we want to leave.

Review from Operations Dept

fun and hard working people. Easy to get along with

Review from Operations Dept

Passion for the customer experience. Willing to try new things.

Review from Operations Dept

For the most part we all get along and drama stays to a minimum

Review from Operations Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Everyone needs more training and better systems. You are hard pressed to get any company paid training. And all the main systems were made in the 80s with no upgrades.

Review from Operations Dept

Personalities are the biggest issue anywhere

Review from Operations Dept

communication and motivation withing the store enviroment

Review from Operations Dept

The store needs a new leader. The whole team needs to be replaced.

Review from Operations Dept

Be team players and work

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

cooperative, helpful, motivating, encouraging and supportive.

Review from Operations Dept

The benefits at this company is what keeps me coming back.

Review from Operations Dept

staying on task but knowing when to joke around and have fun keeping the work air clean but enjoyable

Review from Operations Dept

Staples is very innovative and the emphasis is on customers first.

Review from Operations Dept

Supportive energy from all levels. Teamwork.

Review from Operations Dept

What needs to change to make the company culture better?

Environment Reviews

I feel that my manager has not provided the adequate amount of training.

Review from Operations Dept

Senior Leaders need to take a look at the bottom up and ask the right questions. Better benefits more time off for tenured people not just newbies, better raises and bonuses for the people doing the work, not just making decisions.

Review from Operations Dept

Less criticizing more support less false promises

Review from Operations Dept

the management needs to take the safety of their employees seriously

Review from Operations Dept

So many things. To start, my stores team. Second, the heavy conference calls.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

The lady that interviewed me was amazing.

Review from Operations Dept

they cover all professional backgrounds of the canidate but also make sure you know who you'll be working with

Review from Operations Dept

It was a 1 on 1 interview with the store's GM who would be my direct supervisor. It allowed me to immediately get a feel for who I would be working with and learning from.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Staples yet.
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What makes you most happy at work?

Outlook Reviews

the people and new things to be learned daily

Review from Operations Dept

When a customer makes me laugh

Review from Operations Dept

Making others happy, making sure they are receiving great customer service and products. Also working with great people.

Review from Operations Dept

All the co workers are fun to work with.

Review from Operations Dept

What's going wrong and how can it be improved?

Outlook Reviews

Massive cultural change needed. And revamp everything.

Review from Operations Dept

Labor hours. They do not allot enough hours to the store to properly schedule staff. We work on a skeleton crew 80% of the time while expecting to deliver excellence to every customer. That isn't possible when its 3 or 4 employees for 10-12 customers at a time.

Review from Operations Dept

Poor communication, lack of training, managers that cannot manage.

Review from Operations Dept

Corporate has the most unreal expectations and expects you to perform at a level most stores would provide some compensation for selling warranties and services etc. They give no incentive.

Review from Operations Dept

management engagement with their employees and fellow team members, and training

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Staples yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Staples yet.
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