Startek Operations Department Employee Reviews
Briefly describe your overall experience at your company
It's a place that constantly challenges and let people strive
Review from Operations Dept
The company has persive a positive culture and great teamwork.
Review from Operations Dept
What do you like best about the leadership team?
The leadership team are caring and supportive
Review from Operations Dept
The leadership team consistently communicates the company's vision and priorities while creating an environment where employees feel valued and heard. Their willingness to engage with teams and address concerns helps build trust and confidence across the organization.
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Organized, clear direction, approachable and friendly.
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Clear direction, transparency and supportive
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They give me space and time to learn new things as well guide me.
Review from Operations Dept
What does the leadership team need to get better at?
Involve the mid-level managers while taking decision which will have direct impact on the process. RESPECT from your reporting manager is the paramount and non-negotiable. For me it's non-existent A Senior Manager who comes to work for reels and playing cards with no absolute worry of the process,
Review from Operations Dept
Consider adjusting the salary rather than keeping the basic from last time
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Listen to employee thought and giving appreciation for those really working hard
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Be a good listener, and provide solution instead of giving nonsense answer or ignorence. Do not simply ignore escalations and feedback given by the team.
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Mixed messages, lack of transparency, or siloed updates. Lack of follow-through or vague ownership of outcomes.Not enough focus on coaching, succession, or team growth.isalignment on goals, priorities, or vision.
Review from Operations Dept
What is the best part about your compensation package?
Allowed to have a parking lot
Review from Operations Dept
Why these responses work: They are positive, professional, and constructive without focusing solely on salary, making them suitable for employee engagement or culture surveys.
Review from Operations Dept
May not be the best pay but Flexibility beats all
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actually nothing special in particular
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The base salary is fair and competitive for the industry. I also appreciate the benefits, performance bonuses, and annual review structure ?
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I was doing multitasking however i find other company rate is much better than here.
Review from Operations Dept
Broken Promises, Invisible "Glue Work", Unbalanced Risk & Responsibility Meal allowance, parking allowance
Review from Operations Dept
Being paid as competitively as our competitors and based on contributions to the company.
Review from Operations Dept
I think a regular review of the compensation directly linking to your contribution goes a long way to keep anyone satisfied. Whilst I'm not dissatisfied but having raise for 2 years is a somewhat concerning.
Review from Operations Dept
C&B structural payout is below the market norm and no appraisal over the past two consecutive years.
Review from Operations Dept
What are some of the best things about your team?
The team are committed and hardworking
Review from Operations Dept
What I appreciate most about my team is our dedication, resilience, and shared focus on achieving objectives. Despite challenges, the team remains committed to continuous improvement and delivering high-quality outcomes.
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Teamwork, trust that we have built over the years
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They are cooperative and profesional.
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I believe that the best thing about my team is we'll help each others out when its needed, we also celebrate people here even if the achievement is small. We practice that we should cheer for every achievement of our team in life, whether if its inside/outside of our workplace.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
My coworkers could improve communication, teamwork, and consistency in completing tasks. Better collaboration, sharing ideas openly, and supporting one another would help create a more productive environment. By working together with respect, accountability, and clear communication.
Review from Operations Dept
More attention to details, improve in product knowledge and languages.
Review from Operations Dept
no expectation on the improvement of that person.
Review from Operations Dept
Prohibited from office politics, do not just bluff on what you will do but never take action. Voice out and do the action, not do nothing
Review from Operations Dept
"I would like my co-worker to fulfill the responsibilities of his role appropriately. It is important that he maintains professional boundaries by respecting his supervisor and colleagues. I believe he needs to demonstrate more maturity in his daily work interactions.
Review from Operations Dept
What is most positive about the culture and environment at your company?
The togetherness and support to achieve goals
Review from Operations Dept
The company fosters a respectful and inclusive workplace where employees feel valued and heard. Open communication, teamwork, and mutual respect contribute to a positive working environment.
Review from Operations Dept
Multi-nation and every aspect are good.
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Teamwork, across all different cultures and people
Review from Operations Dept
They are natural and the enviroment mostly positive.
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What needs to change to make the company culture better?
Please think for your self
Review from Operations Dept
More transparency, approachability, and consistent communication.Clearer, more frequent, and two-way communication.
Review from Operations Dept
Fair to everyone. Think about their mental health. Should always think of everyone' safe environment
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There are so many points that need improvement that it's almost unnecessary to list them all.
Review from Operations Dept
Employee Recognition and Appreciation. When employees feel valued for what they contribute, their morale.When employees feel valued for what they contribute, their morale rises. Valuing employees also strengthens their sense of belonging and purpose
Review from Operations Dept
What did you like most about the interview process?
The interview process is highly efficient and well-structured, designed to thoroughly assess your knowledge, skills, and overall capability for the role. It ensures that you are evaluated fairly, providing you with the opportunity to showcase your expertise and potential in a professional and organi
Review from Operations Dept
What would you improve about your company's interview process?
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What makes you most happy at work?
The people I work with
Review from Operations Dept
The people I work with make me happiest at work. Having a collaborative, supportive, and motivated team creates a positive environment where we can succeed together and learn from one another.
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Meeting people and team members
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Im meeting with my team for new journey
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Interacting with my agents basically
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What's going wrong and how can it be improved?
Nothing is strictly 'going wrong,' but there is always room to optimize process efficiency
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Being appreciated on daily tasks accomplished and offered Monetary motivations
Review from Operations Dept
I feel like TE team is quite slower than expected
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Review work load and implement more efficient way
Review from Operations Dept
Employee health and benefit. I believe the work environment can be improved by strenghtening employee health support and benefits. Better work-life balance, stress management, wellness initiatives, and inproved employee benefits/compensation would help increase morale, and overall job satisfaction.
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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