
The ETLs in store spend most of their time talking about problems but don't contribute to fixing them. Instocks problem just they shrug.
The instocks at our store are killing us, the TLs are the only sales floor coverage from 8am until 7pm creating difficulty fixing problems.
ETL's tend to have tunnel vision on how to impress DTL instead of putting the foucs on real issues like Instocks or Team member moral.
Most of our TL are very flexible and but few tend to have attendance problems setting a poor example and the ETL team never follows up.