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Leadership at my store was nonexistent. If the department needed better numbers then the workers get it through no help of managers.
What needs to change to make the company culture better?
Fair compensation, shared workloads over the entire team, management that works along their team instead of micromanaging from the break room, etc.
What do your coworkers need to improve and how could you work together better?
Overall, most people hate it there. Verbal abuse by management, severe punishment for minor infractions(or no punishment for star players for serious infractions), and lack of acknowledgment for serious accomplishments makes everyone hate it there.
What's going wrong and how can it be improved?
When numbers are good, congratulate the team and not solely their manager. When numbers are bad, look at why. Numbers will be bad if a team is severely understaffed, a huge workload comes in without an increase in hours/workers, or when hours get cut increasing the workload per individual.
Why do you feel undervalued and what would make you feel better about your compensation?
As a college student, I find that there is no flexibility in my hours. If I want to work I do it when they say so. I've been scheduled during classes and exams and told that not attending those shifts would count against me. Alerting my bosses to events 2 weeks or 2 months in advance didn't matter.
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