
It used to be "Fast, Fun, and Friendly", no they only want "Fast", but they want it while being micromanaged.
HQ people need to back off in trying to run the RDC's, they have never worked in one, so don't try to run one.
Leadership to use common sense on how to get the job done. Stop creating Best practices based on what lawyers want. Safety is number one concern, but too much safety best practices will create a unsafe environment.